2,026 Reviews of Kia of Leesburg - Service Center
Vehicle was fixed, no personal chair besides the basics of a service department. Service tech was good and friendly but nothing special about bill Bryan. Car was covered in spider webs when I received it b of a service department. Service tech was good and friendly but nothing special about bill Bryan. Car was covered in spider webs when I received it back. More
Top Notch Service! The manager went out of his way to help me get my car fixed found time to care for me. I’m 😃 help me get my car fixed found time to care for me. I’m 😃 More
This dealership raises the bar on how a dealership This dealership raises the bar on how a dealership should function. We love the Kia Sol we have but it was really hard to trade in the first Ki This dealership raises the bar on how a dealership should function. We love the Kia Sol we have but it was really hard to trade in the first Kia Sol we owned. Bill Bryan Kia runs like a top. You pull into the service lines and a service rep glides up to the car with a clip board and after a few questions you are off to the coffee and donuts in the customer lounge. The customer service area is filled with comfortable chairs facing a large TV on the wall.Free WiFi was a brilliant idea The dealership also has a fun area with toys to keep the kids entertained . Not sure what goes on in the Bill Bryan garage but when our car is finished, it feels and drives like it was new. We really love our Sol and we feel so very lucky to have Bill Bryan Kia to keep the car and us on the road. More
Alan W. Was good professional and kept me updated on my car status. I just didn’t get my car washed or vacuumed like used to be.. I miss that service car status. I just didn’t get my car washed or vacuumed like used to be.. I miss that service More
Prompt check in, pleasant & informative representative, good communication about the services to be performed, changed the battery in our fobs. Nice waiting area. Prompt, pleasant checkout. The agent wa good communication about the services to be performed, changed the battery in our fobs. Nice waiting area. Prompt, pleasant checkout. The agent walked me to my car. Highly recommend this dealership. More
Alan was very professional and kept me updated on my vehicle's status. I would definitely recommend Alan as your service advisor. The best part of my visit was my conversation with a gentleman by the na vehicle's status. I would definitely recommend Alan as your service advisor. The best part of my visit was my conversation with a gentleman by the name of Larry. Great visit! More
Everyone friendly and very informative. Work performed in a timely manner. Car very well taken care of, washed and inside the car steps taken to keep car interior clean. a timely manner. Car very well taken care of, washed and inside the car steps taken to keep car interior clean. More
Great service! They had great communication throughout the whole process, very detailed, described what they found with the car and how it would be handled. Thank you! the whole process, very detailed, described what they found with the car and how it would be handled. Thank you! More
Went in for my second complimentary oil change was disappointed to find out that my second and third oil change do not include the tire rotation, not sure why ???... disappointed to find out that my second and third oil change do not include the tire rotation, not sure why ???... More