Kia of Leesburg - Service Center

Delay in obtaining parts - minimal communication with service representative. When dropping off car no ride home was available - waited over an hour then was forced to call for an Uber ride. service representative. When dropping off car no ride home was available - waited over an hour then was forced to call for an Uber ride. More

Prompt and thorough... for oil change, tire rotation, and brake light check... all done in 40 minutes...outstanding! brake light check... all done in 40 minutes...outstanding! More

Friendly staff but over 2 hours wait for oil/filter 1rst service on my 2021 Kia Soul with a pre-booked appointment was disappointing. service on my 2021 Kia Soul with a pre-booked appointment was disappointing. More

I love my Bill Bryan Kia in Leesburg Family!!! Alan Woodyard in service, ALWAYS goes above and beyond, to make sure I am well taken care of!! But the other guys in service I have dealt with, also treat Woodyard in service, ALWAYS goes above and beyond, to make sure I am well taken care of!! But the other guys in service I have dealt with, also treats me well - even the young men who washes my car, Christian, and Anthony, do me very well!! Will not take my car anywhere else to be serviced, but at Bill Bryan Kia Leesburg!! More

Friendly- fast service- helpful- informative -didn’t have an appointment but they still took care with our concerns and even performed a recall that we didn’t even know about, only waiting a short time. an appointment but they still took care with our concerns and even performed a recall that we didn’t even know about, only waiting a short time. More

I did not expect for the service to be as fast as it was. The staff was friendly as well. The staff was friendly as well. More

Broughr car in for wheel rotation and oil change, drove out of lit and brake sensor was on. Feel it was done by tech during wheel rotation. Said in check that fluids tipped off, a couple of days later wind out of lit and brake sensor was on. Feel it was done by tech during wheel rotation. Said in check that fluids tipped off, a couple of days later windshield washer out. More

Sales staff is excellent! Service seems poor, anxious to find things wrong that do not need repair and worst of all, careless with customer’s vehicles. to find things wrong that do not need repair and worst of all, careless with customer’s vehicles. More

the service department staff was outstanding, the waiting room was very well stock and clean room was very well stock and clean More

Very professional from sales to service. First time I have ever used dealership for service have ever used dealership for service More