Kia of Leesburg - Service Center

Terrell out did himself again on getting my Kia Sportage fixed after the mirror hit my friends garage post. The color on the new mirror is a perfect match. He took time to insure routine maintenance could b fixed after the mirror hit my friends garage post. The color on the new mirror is a perfect match. He took time to insure routine maintenance could be completed during the same appointment. I did an early drop off- kia had all the work done before my scheduled appointment! The car wash was a nice bonus from the parts department! More

The service at Kia in Leesburg, was great as usual! ! When I come from GA, I only take my car to Kia of Leesburg!! Because Alan Woodyard, my Service Advisor, ALWAYS goes above and beyond to make sure I ! When I come from GA, I only take my car to Kia of Leesburg!! Because Alan Woodyard, my Service Advisor, ALWAYS goes above and beyond to make sure I am well taken care of!! And the Service Technicians, makes sure all concerns about my car, are taken care of - they do a though check of my vehicle when I bring it in. I thank everyone at Kia of Leesburg who play a part in servicing my car in any capacity!! Thank you all!!! Chandra Garry More

Everyone was pleasant and respectful. Everything went well. I went in to have a recall taken care of and it was done. They even gave my car a wash. Everything went well. I went in to have a recall taken care of and it was done. They even gave my car a wash. More

Alan & Terrrel took good care of me on a recall fix. !would have given 5 stars, but someone at the Dealership felt it was OK to put a Bill Bryan sticker on my back lift door, without asking . When I !would have given 5 stars, but someone at the Dealership felt it was OK to put a Bill Bryan sticker on my back lift door, without asking . When I bought the car, that was a condition for buying, no stickers!! When I do advertising for someone I invoice them, as that was my profession! More

They tried to go away from REALLY fixing my car. A serious and expensive repair that was on extended warranty. Lacking respect for car owners safety and owners time. No communication from service ag A serious and expensive repair that was on extended warranty. Lacking respect for car owners safety and owners time. No communication from service agents and the call services... More

Efficient,! pleasant First I was there for service and was very satisfied. Pleased with the overall service pleasant First I was there for service and was very satisfied. Pleased with the overall service More

I had appointment 8:00 and my car wasn’t touched for 2 full days I called mutiple times for update advisor Rivera wouldn’t respond I came by and my car was in same place I left it and he couldn’t even te full days I called mutiple times for update advisor Rivera wouldn’t respond I came by and my car was in same place I left it and he couldn’t even tell me why my car was there and also told me he wouldn’t be able to get to it till tomorrow so I took my car somewhere else More

People were great the amount of time it took was crazy long - we were there about three hours- totally unacceptable long - we were there about three hours- totally unacceptable More

Alan Woodyard as usual, took great care of me, and my vehicle, when I took it in for service!! Alan is a great Service Advisor, and knows his job and love doing his job!! And it shows when he interacts w vehicle, when I took it in for service!! Alan is a great Service Advisor, and knows his job and love doing his job!! And it shows when he interacts with his customers. I only take my vehicle to Kia of Leesburg because of Alan - I don't trust other shops to do a great job, and not cheat me when I go get my car repaired. And I KNOW Alan is going to be fair and do me right!! Thank you, thank you, thank you Alan, for ALWAYS doing a great job with the service of my vehicle, and ALWAYS being honest, and fair, with the information about my car!! More

The service is great an the sign in people understand why you are ther. The ask questions an really care about the customer. you are ther. The ask questions an really care about the customer. More