Kia of Leesburg - Service Center

We have bought or leased several vehicles at this dealership and have been very please with our vehicle and the service that comes with it. dealership and have been very please with our vehicle and the service that comes with it. More

Mr. Font is a great ambassador for Bill Bryan Kia! He covered all the aspects of the service. Very friendly! covered all the aspects of the service. Very friendly! More

Owned up to something they didn't have to. Shows integrity😊 which is very important to me! Shows integrity😊 which is very important to me! More

Very helpful, always keeps me aware of what they are doing, waiting area bathrooms are always clean. doing, waiting area bathrooms are always clean. More

Advisors are great! ! Always able to accommodate me even when I have both scheduled an appointment. ! Always able to accommodate me even when I have both scheduled an appointment. More

I’ve bought 3 cars from this dealership in the last 9 years and this is the first time I will give the service department a “100 %” rating! That’s because everything was done in a timely manner and “A years and this is the first time I will give the service department a “100 %” rating! That’s because everything was done in a timely manner and “Alan, the Service Advisor” handled my car. Not only was he professional, but he advised what needed to be done without being pushy. Also, everything on the checklist was actually completed, like topping off the washer fluid! Thank You Alan! Finally, I tried “6” times to make an appointment for Service, via telephone and online. I was told I would have to leave my car for a week (2 recalls) and surprisingly, only needed to leave it for a few hours! Turns out, the dealership has a new telephone system and it’s not working properly. Please explain that to your customers instead of leaving people in the dark. More

Paid $750 for A/C repair that didn't work, then told it was the control head they couldn't get anymore. A/C still doesn't work, so now we have to trade cars. Sure won't go to your dealership again. Feel was the control head they couldn't get anymore. A/C still doesn't work, so now we have to trade cars. Sure won't go to your dealership again. Feel like I was ripped off. More

Bill Bryan Kia has treated me well since I purchased my vehicle in 2019. The service is always good, and the service writer I request, Will Sharmon, has always kept me informed, and taken care of my vehicl vehicle in 2019. The service is always good, and the service writer I request, Will Sharmon, has always kept me informed, and taken care of my vehicle needs. I’ve been very satisfied with Bill Bryan Kia. More

The service department advisor explained in detail what they were going to do and the cost to make sure there was no surprises. Tim our Salesperson as always was right there if we had any questions. It was they were going to do and the cost to make sure there was no surprises. Tim our Salesperson as always was right there if we had any questions. It was a smooth well coordinated organization. More