Kia of Leesburg - Service Center

AJ was very pleasant and helpful in getting my repair and service completed 👍I had expected the faulty parts had all been available when I arrived for appointment. Now I have to return a second time to fix service completed 👍I had expected the faulty parts had all been available when I arrived for appointment. Now I have to return a second time to fix the melted weather strip, but still was pleased with attention from service rep AJ but the issue was not his fault . More

I would give this service center a 5 star rating if they could fix the ongoing issue with the AWD/4WD, I’m told when leaving that they weren’t able to find anything wrong. I drive about a mile and the war could fix the ongoing issue with the AWD/4WD, I’m told when leaving that they weren’t able to find anything wrong. I drive about a mile and the warning light is back on the dash. I believe the issue has been looked at at least 3 maybe 4 times since leasing my 2023 Sportage. This last time they kept my Sportage overnight. And I’m not happy that my service advisor has not called me back. I do appreciate that this dealership has a shuttle service for its customers. Also Pepper and Ashley were great!!! Another negative is the front mats were not vacuumed. More

Competent service persons. Waiting area pleasant which helps a rather long wait time seem less so. Waiting area pleasant which helps a rather long wait time seem less so. More

I brought my van for a leak told them where it was leaking. They repaired it and now my van is idling around 1500 RPMs they took it back in to be looked at and said it was nothing wrong Well, I’m not leaking. They repaired it and now my van is idling around 1500 RPMs they took it back in to be looked at and said it was nothing wrong Well, I’m not happy. My van runs idling at about 3 to 4 mph More

Excellent service! Helpful staff! Garrett did a great job keeping me informed about the progress on my car. Keep up the great work! Helpful staff! Garrett did a great job keeping me informed about the progress on my car. Keep up the great work! More

I had an appointment there today to get something fixed on my vehicle. I drove 45 minutes to get there and they let me know the parts were never ordered. on my vehicle. I drove 45 minutes to get there and they let me know the parts were never ordered. More

Really good service department really kind and knowledgeable really happy with my service will return again knowledgeable really happy with my service will return again More

Service was good, poor communication. Service was good ,poor communications Service was good, poor communication Service was good ,poor communications Service was good, poor communication More

The work was done on time and very professionally. Courtesy will stop much car was delivered clean and I was very happy with the service. Courtesy will stop much car was delivered clean and I was very happy with the service. More

We are very happy with the service we received. We had some problems but everything was taken care of. We had some problems but everything was taken care of. More