Kia of Leesburg - Service Center

Customer service is superb at KIA of Leesburg. Ray was extremely helpful. I even have my non KIA serviced there. Ray was extremely helpful. I even have my non KIA serviced there. More

The service person was Attentive to questions asked when at dealership about the types of tires indeed at dealership about the types of tires indeed More

The service took so long 3 hours. ... And my car haven't driven right after I got service. And the only thing I went there for is the oil change . It's a total difference when I drive ... And my car haven't driven right after I got service. And the only thing I went there for is the oil change . It's a total difference when I drive my car it doesn't drive the same anymore. And that's not a good thing. So I don't know what happened, but all I know my car does not drive the same anymore. It used to drive really good, but now it doesn't. More

Don’t believe anything they tell me my car runs like crap. Will never buy another one crap. Will never buy another one More

Would not schedule extended warranty repairs on two items. I have waited over a month. items. I have waited over a month. More

The Service Department is exemplary. They keep you well informed in the progress of the services being completed on your vehicle. They keep you well informed in the progress of the services being completed on your vehicle. More

I purchased a vehicle in December of 2024, two weeks later the vehicle was sidelined for a recall issue, there was no fix for the issue. It is going on 6months, and Kia or the dealer has done nothing t later the vehicle was sidelined for a recall issue, there was no fix for the issue. It is going on 6months, and Kia or the dealer has done nothing to resolve the issue. No one has offered me any resolution. I have talked to corporate as well as general manager... nothing!! I am out $26,000. and no vehicle. Communication with service and corporate is less than helpful, sometimes rude and defensive. I'm the customer !! They have my money and I can't do anything about it. Do NOT BUY !! More

I requested routine oil change tire rotation on my vehicle. The tire rotation was never completed. Reviewing my paperwork upon getting home, it was not listed. I checked my vehicle and the tires. I co vehicle. The tire rotation was never completed. Reviewing my paperwork upon getting home, it was not listed. I checked my vehicle and the tires. I contacted the dealer and the individual noted. It was on my original service request order. I requested the service manager to contact me. She said that that she would send an urgent note to him to call me waited 24 hours without a call call back. The individual said she would go to the service manager‘s office to have him contact me and if he was not there, she would leave it a note. It’s been several days and I have not received any callback. What is disappointing I spent several hours at the dealer having service done, and I am not pleased that I would have to come back for another long. Wait while the tire rotation would be completed. VERY DISAPPOINTING! More

Friendly and comfortable environment. Waiting time is good. Customer lounge is clean. Questions are answered. Waiting time is good. Customer lounge is clean. Questions are answered. More

Have been going here since I moved to the Villages. Always had good service from them. Still good under new ownership. Always had good service from them. Still good under new ownership. More