Kia of Leesburg

Expensive and did not get the service that I expected. $159.95 for 4 wheel alignment!!! Tried asking William Sharman about brakes but because I wasn’t using correct wording I got nowhere. I wanted to know $159.95 for 4 wheel alignment!!! Tried asking William Sharman about brakes but because I wasn’t using correct wording I got nowhere. I wanted to know if the brakes were adjusted so the brake pedal is not going down a lot on braking. Reply was they calibrate automatically. $ 228.17 LABOR!!?? I don’t think I will be bringing my car back to you again. Service and labor was much cheaper before!! More

Excellent service from Mario and tech; friendly, kept in frequent contact with us during visit. frequent contact with us during visit. More

The sales experience was very good. The salesman was very informed and pleasant. Would recommend him to friends for sure. The salesman was very informed and pleasant. Would recommend him to friends for sure. More

Easy as pie! Miguel gave me very precise instructions on all the features of the auto, and if it hadn't been for him, we would have bought a different auto' Miguel gave me very precise instructions on all the features of the auto, and if it hadn't been for him, we would have bought a different auto' More

My contact was very knowledgeable of interested vehicle and an ex c ellent through the whole experience and an ex c ellent through the whole experience More

We got the best price on the vehicle that we wanted. It was on the lot and we drove it home. It was on the lot and we drove it home. More

Waited 6 hours for completion of sale. By then, when there was a problem about the check, too late to get certified check. Had to finance. Wad assured I could pay it without charge. They c By then, when there was a problem about the check, too late to get certified check. Had to finance. Wad assured I could pay it without charge. They charged $147 finance charge on day one. Took 4 phone calls and 48 hours to get copy of title- emailed to me. they were "busy". Promised in writing to send me the second fob ( which I found out was missing AFTER sale went through). 11 days later no fob and I cannot reach anyone. More

EXCELLENT SERVICE! I’m from out of town when my car broke on vacation. I was greeted promptly and fit into the schedule, diagnostic run and plan made before end of day I’m from out of town when my car broke on vacation. I was greeted promptly and fit into the schedule, diagnostic run and plan made before end of day. Mario was superb in keeping me informed on part acquisition and work being completed. They finished EARLY and for LESS than quoted. Highly recommend and better than my local dealer. More

Labor charges were extreme and wait time was way too long. Total bill was $708 and $650 was the labor cost. Service took 4 hours and could have been done in 2 hours. long. Total bill was $708 and $650 was the labor cost. Service took 4 hours and could have been done in 2 hours. More

Max and RJ were easy to work with and very clear on the process at every stage. We felt comfortable making a purchase here because we didn’t feel pressured or like we were paying ridiculous fees (like we’d process at every stage. We felt comfortable making a purchase here because we didn’t feel pressured or like we were paying ridiculous fees (like we’d seen elsewhere). Highly recommend! More