Kia of Leesburg

Everyone was helpful and provided amazing customer experiences. They answer all the questions I had. experiences. They answer all the questions I had. More

Great service dept. Everyone else friendly, as well. My salesman, Tim Lile is top notch. Still pleased with my van since purchasing it in March, 2022. Everyone else friendly, as well. My salesman, Tim Lile is top notch. Still pleased with my van since purchasing it in March, 2022. More

Rob was great. He did have some trouble during the test ride. Everything I hit the brakes he bounced off the back of mu chair and around corners he slammed from one He did have some trouble during the test ride. Everything I hit the brakes he bounced off the back of mu chair and around corners he slammed from one side to the other. This was very disturbing while trying to test drive the car. At one point he was upside down feet in the air and all he said was "this cat really handles good". Any way I really didn't want to buy a car he sensed that and was very easy to work with. I would recommit him. More

I was very happy with how I was treated . It was fast intake service no big Hassel with what was wrong ,and they listened to all I had to say. I received a text to inform me that parts were It was fast intake service no big Hassel with what was wrong ,and they listened to all I had to say. I received a text to inform me that parts were ordered and this would be covered under warranty, no problem ! Repairs would be done as soon as parts ( engine ) were received . As promised , it was done. Thank you ! Much better than any other repairs that I have had done at any other bill br___ dealership!!!!! Allan was excellent More

Rob did a great job. I really didn't want to buy a car and he senced that and was not pushy at all. He did have some trouble during the test ride every time I hit the bra I really didn't want to buy a car and he senced that and was not pushy at all. He did have some trouble during the test ride every time I hit the brakes he bounced off my chair and he was sliding back and forth onvthe corners At one point he was upside down feet in the air after a corner when u looked back he just said this car really handles good. This was somewhat distracting duringvthe test drive. 😃 More

great people but prices for repairs too high . Terrell was my service writer and he was very nice and polite and professional! Terell explained everything very well to me and even offered a ch Terrell was my service writer and he was very nice and polite and professional! Terell explained everything very well to me and even offered a chance for me to finance the bill. He also took the time to explain to my son (long distance) what needed to be done . Terrell was very nice and professional! i will ask for him by name next time. More

I appreciate the convenience of scheduling service…. and how I was able to get squeezed in within a day for a potential mechanical problem. I also loved the large waiting area with the comfy couches, ch and how I was able to get squeezed in within a day for a potential mechanical problem. I also loved the large waiting area with the comfy couches, chairs, TV’s, and multiple coffee, soda, and snack bar options. More

Very professional and pleasant to deal with. Couldn’t fix the problem, will bring it back. Couldn’t fix the problem, will bring it back. More

Terrell Buttone was a very good Service Advisor. However, I was amazed that you couldn't fix my Tow Hitch recall because you had to order the part to do so. It seems to me that the person who took However, I was amazed that you couldn't fix my Tow Hitch recall because you had to order the part to do so. It seems to me that the person who took my call to set up the service could have told me it would take 2 trips to your service center to take care of this recall. I set aside a half day in oder to get this done since the person setting up the appointment told me that's how long it would take. Now I have to set aside another half day to get the job done. I think my time is as important as yours so I am not a happy person that has to come back for a recall. I feel you wasted my time by not being able to help me when I set up an appointment specifically for the tow hitch. Why couldn't you keep some of these on site? More

No nonsense Games or pressure. It was a pleasureable experience from start to finish. We enjoyed it. It was a pleasureable experience from start to finish. We enjoyed it. More