Kia of Leesburg

Sales staff knowledgeable about the car. They made every effort to get the car in the color we wanted, with the options that we wanted. The sitting and snack areas were way above expectations. We had gone t effort to get the car in the color we wanted, with the options that we wanted. The sitting and snack areas were way above expectations. We had gone to another dealer in Ocala, and it was a joke. The Ocala dealer gave us a price, then "mysteriously" added $1600 to it. At Bill Bryan, we knew what the price was, and the trade in also. Staff went out of their way to give us a tour and introduce service personnel, as well as treat all new customers to a nice dinner. We even had a "Kermit " the frog painted on our car from the detail artist. He was also friendly, and did outstanding work. We were pleased with our car, and our sales' experience. More

Coming to this dealer made life easier to buy a car. This has been my best car buying I had ever. The car i plan to buy used or new I will come back to this dealer in a heart beat. Thank to Bill byan Kia im has been my best car buying I had ever. The car i plan to buy used or new I will come back to this dealer in a heart beat. Thank to Bill byan Kia im in the car that i been looking for for the last three years with great price and mileage More

I spoke with Robbie an internet salesman in reference to a 2012 Sedona minivan. He told me one price and after driving a hour and a half. I was told that Robbie somehow made a mistake and could not sell me a 2012 Sedona minivan. He told me one price and after driving a hour and a half. I was told that Robbie somehow made a mistake and could not sell me the vehicle at the price we agreed on. Since he was not working that day, I made sure with Robbie that the deal we worked on was discuss with the salesman that I meet at the dealership that there would no problems. I had nothing but problems and the test drive I was given was around a lake at 35mph. How can anybody tell how a vehicle will drive by going around a lake at 35mph? My best advice is if we agree on a price over the phone or the internet make sure it is in writing and good luck. I went to another Kia dealership and had a great experience. More

Let me preface this with the fact that I really despise car dealers, I hate looking and buying, and if I didn't mention it, I loathe the entire experience.....Until now.. Ask for Richard Winn, he's hone car dealers, I hate looking and buying, and if I didn't mention it, I loathe the entire experience.....Until now.. Ask for Richard Winn, he's honest and from the start understood me. I walked up to him and said "I want this, this and this, no BS add on fees, a straight up list of all fees and the out the door price, no tricks or financing BS, no pressure and you have a guaranteed sale." That's exactly what I got. I was kind of rude up front and he was really cool. I was lucky to get him and am happy with the overall price I got. I think the fees at this dealer are excessive but for the price I paid it's all in how you place the numbers. I walked out at the exact price point I expected (but never told them about). Amazingly if I need a vehicle, I'll go back to see Richard and won't feel like I'm getting screwed at all. A good experience and a knowledgeable salesman. More

We have dealt with Erica in the Service Dept. for several years. This is our 3rd Kia and we love it. Even though our original sales experience was horrible (3 months ago) the Service Dept. has helped with years. This is our 3rd Kia and we love it. Even though our original sales experience was horrible (3 months ago) the Service Dept. has helped with many questions. More

WE had such a great exeperienc at this dealership..we were traveling to Pensacola Fl when we had the problem..We had to stay overnight and they took us to a motel, suggested where we should eat and picke were traveling to Pensacola Fl when we had the problem..We had to stay overnight and they took us to a motel, suggested where we should eat and picked us up the next day to bring us back to the dealership..Everyone went way above their duties to help us out.. More

I PURCHASED A NEW KIA SOUL IN ON MY ANNIVERSAY IN JUNE 2011. I WANTED A KIA SOUL. THE MANAGER WAS 'HUFFING & PUFFING" AROUND THERE MAD ABOUT SOMETHING. THE 'YES MEN' WERE SCURRYING TO CALM HIM. MY S 2011. I WANTED A KIA SOUL. THE MANAGER WAS 'HUFFING & PUFFING" AROUND THERE MAD ABOUT SOMETHING. THE 'YES MEN' WERE SCURRYING TO CALM HIM. MY SALESMAN LOOKED NERVOUS (HE'S NO LONGER THERE) MADE THE BUYING EXPERIENCE TENSE. THEY PULLED THE 'HOLD THE KEYS TO THE TRADE-IN" TRICK TO KEEP US THERE. DAYS LATER THEY TRYED THE 'SITCH-A-ROO" ON THE FINANCING TELLING ME I HAD TO GIVE MORE CASH. WHEN i SAID FINE, GIVE ME MY TRADE IN BACK. "WE CAN'T DO THET, ITS GONE ALREADY" AND SINCE I WOULDNT GIVE MORE DOWNPAYMENT, THEY ADDED THAT THE FINANCE COMPANY REQUIRED ME TO BUY ADD ON INSURANCES. FELT SHAFTED INTO IT. THE DEALERSHIP MOVED TO A NEW LOCATION, THERE SERVICE WRITER IS SNIPPY. I HAD 2 WARRANTY APPOINTMENTS BEFORE ANOTHER CUSTOMER TOLD ME OF THE LOCATION OF THE CUSTOMER LOUNGE. SHOULDNT THE SERVICE WRITER TAKE CARE OF THEIR CUSTOMERS?? NICE SERVICE. i HAVE BEEN IN TWICE TO PICK UP TOUCH UP PAINT, NEITHER TIME DID THEY HAVE IT, I ORDERED IT, BUT SOMEONE KEEPS SELLING MY SPECIAL ORDER TOUCH UP. More

Nate, the salesperson with whom we initially, and finally concluded the deal, was most excellent in every way. He tried his very best to work with us and to satisfy us on the deal, especially after the firs concluded the deal, was most excellent in every way. He tried his very best to work with us and to satisfy us on the deal, especially after the first deal, on another EX that we assumed that we were dealing for was withdrawn, even after we had settled on a price/deal. Nate did an outstanding job, before, during and after the purchase. We were very much non-plussed by Gerald and Alberto, who entered into the negotiation, after we had indicated the vehicle that we were interested in purchasing, as after the aforementioned deal was withdrawn, they simply had nothing more to do with us. More

I had my 2010 Kia Soul in for a basic oil and tire service, 10/14/2010 and was greeted by Kristie before I even got out of my car! Wow...was impressed. She was very pleasant and took care of all my r service, 10/14/2010 and was greeted by Kristie before I even got out of my car! Wow...was impressed. She was very pleasant and took care of all my request and noted some minor problems I asked her to look into. No problem and everthing was written and detailed out. An older couple pulled up into the service area and called me over to talk about my KIA Soul as they had just finished a test drive in a new 2012 Soul. I could not have been more pleased to tell them about my excellent experiences with mine for the past few years. After looking at all the new vehicles around I moved to the showroom and found a super clean vending area with drink, food and many other amenities. What a treat to find. David, the Service Tech working on my Soul came in and discussed some findings on my car and was so detailed and attentive to my needs. What a refreshing visit I had, in the fact several years ago things had been somewhat different. Take a Look For Yourself. James More