Kia of Leesburg

My wife and I went to test drive a Sorento and left with a new car. Sales people friendly and helpful. GO THERE GREAT EXPERIENCE!!!!!!!! a new car. Sales people friendly and helpful. GO THERE GREAT EXPERIENCE!!!!!!!! More

We called and got a quote for a used car to pay for with cash. Got the quote and went to the bank and got cash. Went to the dealer countered their offer $385 less and they came back to me $380.00 more the cash. Got the quote and went to the bank and got cash. Went to the dealer countered their offer $385 less and they came back to me $380.00 more then they told me over the phone??? They told me that there was any other fee that was not added in. Told them have a good day and took my cash off the table and went to get the wife and kids from their play area... The internet manager I think his name was Robbie came to me and asked what the problem was I told him and he said to wait a minute as he was the one who gave me the first okay on the quote over the phone... We waited and he came back $60 over the quote he approved to the guy to tell me over the phone. I told him have a nice night... He asked me if I didn't think it was a good deal and that I was going to walk over $60 dollars. I told him it is $400 more then I want to pay. He said are you trying to negotiate? I told him I was told a price on the phone and that I was countering it. He then just walked away as I was saying so yo tell people a price on the phone to get them in here and then tell them it is more??? This was a bad experience for the second time as I tried to give them a second chance. About two years ago we went to them for and advertised car with air conditioning as a feature offered at a great price and after coming down to test drive I saw that it did not have air and told them that it says it does in the ad on-line... Beware of what they say and what they offer as are all nice until you stand up and not want to be "taken for a ride" More

Our daughter (with her father's help) purchased a 2009 Sorento a week ago. They worked with Tim Lile and were very pleased. Ronn mentioned to Tim that I was thinking about buying a Soul. Tim called m 2009 Sorento a week ago. They worked with Tim Lile and were very pleased. Ronn mentioned to Tim that I was thinking about buying a Soul. Tim called me about a possible upcoming purchase. We spoke several times over the week about used Souls on the lot. I had opurchased a new 2000 CRV which had over 2000,000 miles on it when my daughter traded it for her Sorento. I loved driving that car and also wanted to test drive a newer CRV. When Ronn and I met with Tim on July 4th, Tim asked me what I was looking for in a car. My requests were good visibility, ease of getting in and out of the car by sliding in and out, not climbing in and out, cost, warranty and gas mileage, not necessarily in that order. I was not interested in sunroof or advanced electronic features. We selected a Dune 2013 Soul to which we will add a back-up camera. Tim was in tuned to my needs and was patient and helpful without pressuring. I would definitely refer friends to Bill Brian Kia. More

Great Dealership, Great Sales People and Great Service Department. I have bought 2 Kia`s from Bill Bryan in the past 3 years. If you want a Kia this is the place to go. Barney Evans Department. I have bought 2 Kia`s from Bill Bryan in the past 3 years. If you want a Kia this is the place to go. Barney Evans More

Awesome experience I've never had a dealership or sales person do what they said with a car sale. Exceeded my expectations. Would definately shop there again. sales person do what they said with a car sale. Exceeded my expectations. Would definately shop there again. More

Zach was great, very helpful, and very informative. He helped us with our trade-in and we left with the exact model and type of car we were looking for. He was very friendly and answered all of our questi helped us with our trade-in and we left with the exact model and type of car we were looking for. He was very friendly and answered all of our questions that we had. More

I had an appointment through the internet manager to test drive a Kia Forte Koup. I made it clear I was in a decision mode as to decide on a vehicle I wanted to buy and would be visiting another dealership ( drive a Kia Forte Koup. I made it clear I was in a decision mode as to decide on a vehicle I wanted to buy and would be visiting another dealership (mainly Honda and Hyundai and would not be purchasing that day). My salesperson Serhan, who I did the test drive with was very nice and polite and understood I was not ready to buy today. Seemed like it is the dealerships practice to bring over the "big guns" if the sales rep did not write up a sale. I do not remember his name but he was very aggressive and rude. He even seemed angry when I told him not ready to deal today, still want to look at other vehicles. I wonder if he would have acted like that if I had been a man! I am a 68 year old woman and did not appreciate the treatment I received there. I will never go back to this dealership again. I have however, decided to purchase a Kia Forte Koup (2014) but will be at another local area dealership that treated me in a polite, professional manner. More

I am a return customer to the dealership. Bruce Ruff was friendly, courteous, and informed during my latest purchase. He listened to what options I was looking for in a new Sorento and proceeded to che was friendly, courteous, and informed during my latest purchase. He listened to what options I was looking for in a new Sorento and proceeded to check every one on the lot for the one that matched my criteria. He did not pressure me into making my purchase, but did offer suggestions and alternatives. Bruce even called me at the beginning of the week to help me arrange my first service appointment with my 2014 vehicle. I came back to Bill Bryan Kia because I have noticed a commitment by everyone that I have dealt with there to do their best in servicing the customer. And I believe that the dealership and their employees realize the deal begins with the sale and does not end with it! More

Fantastic buying experience from head to toe. Our salesperson John Morse was a pleasure to work with and knew his stuff. He could not do enough to please you. He worked with Roberto at the front desk salesperson John Morse was a pleasure to work with and knew his stuff. He could not do enough to please you. He worked with Roberto at the front desk and they managed to get the deal that we could handle. When we were finished we went to the final stage [ contract ] and it was a pleasure to meet Randy, who filled us in on all the other details. Your personal are well trained and have the right attitude to work in the car selling industry. Don & Linda Barry More

Stanley Decius did a wonderful job of answering all the questions we had and was very polite and courteous. Highly recommend him as a salesperson. He went out of his way to insure we were satisfied with h questions we had and was very polite and courteous. Highly recommend him as a salesperson. He went out of his way to insure we were satisfied with his answer and when he did not know the answer he sought assistant from other employees. For such a young man he displayed exceptional knowledge and professionalism. More