Kia of Leesburg

they told my wife they would give her 2k for her trade in. they lied, then they told her that they could get her payment around 225 a month. they lied, then they waisted 4 hours of her time with all this in. they lied, then they told her that they could get her payment around 225 a month. they lied, then they waisted 4 hours of her time with all this. she showed the general manager the email the sales person sent her about the 2k for the trade in and the price of the new car. the manager said he never approved that price and that he would not honor that price. I will Never do or recommend doing business with this company. More

Went in to have our 2011 Soul serviced, got to talking with Sergio while waiting, he is a great asset for the Dealership, ended up buying a 2013 Soul from him. with Sergio while waiting, he is a great asset for the Dealership, ended up buying a 2013 Soul from him. More

Sergio was friendly, informative, knowledgeable and excellent to work with. He made us very comfortable and answered every question we asked with ease. Sergio went out of his way to ensure that we we excellent to work with. He made us very comfortable and answered every question we asked with ease. Sergio went out of his way to ensure that we were comfortable during our visit. We liked the low pressure sales technique that Sergio used, what I liked about it was that we asked questions and he understood that we were knowledgeable buyers and just answered the questions. He did ask us what options we wanted and then showed us how to get those at the better price for us. Although it may go against sales persons training he appropriately evaluated our needs and personality and did not hard sale us which resulted in our purchase. We would recommend him to any of our friends. If this review was based only on Sergio, everything would be listed as great. However, the paperwork process was at best "OK" but there were parts that were very bad, like it took over 4 hours to complete. Gayle was friendly and helpful, she explained everything well reviewed our options although there was a problem with the final price we had agreed upon. It took over 4 hours for the closing process to be completed and it made us question whether the process is designed to wear us down so we don't pay attention to the numbers which were several hundred dollars above the agreed upon price. Which left us disappointed at the end of the process which left us very frustrated and tired. In defense of Gayle, it was after hours and the managers had already left for the day. In the end the numbers were corrected due to our insistence and Gayle's help. The dealership was very welcoming from the time we drove into the lot. The sales people were waiting to help us and we did not have to wait. There were parking places available for their customers. The grounds were well kept and presentation of the vehicles were excellent. Once inside the showroom, it too was very clean with an appropriate layout for the business that needed to be done. We will be recommending our friends and family to Bill Bryant Kia and salesperson Serhan "Sergio" Alkan. More

Bruce was very helpful in our Decision of what vehicle to choose. He was not over bearing like most sales people tend to be. Thank you. choose. He was not over bearing like most sales people tend to be. Thank you. More

I came in not knowing if I would be able to get the car I wanted. Rob and Dorthy bent over backwards to help me. They were especially nice to my three year old son William. I was very pleased with the servic wanted. Rob and Dorthy bent over backwards to help me. They were especially nice to my three year old son William. I was very pleased with the service and my purchase. My sister and I both own Kias and I would recommend your dealership to anyone. More

Dorothy was the best of all in buying a car. Extremely though to make sure I knew everything about the car. She said to come back for more training. Dorothy stayed very late to make sure every thing was g though to make sure I knew everything about the car. She said to come back for more training. Dorothy stayed very late to make sure every thing was gone through. What a dedicated employee. I will recommend anyone who asks me where I got it and who to see. Everybody was great. 10 stars for the whole dealership. Thanks Joanne Waffa More

Tom was right there when we entered, he was very pleasant at all times, he presented the various options to us to meet our criteria. He was not "pushy" at any time. Humberto also spoke with us and again, was at all times, he presented the various options to us to meet our criteria. He was not "pushy" at any time. Humberto also spoke with us and again, was very pleasant and accomodating. Overall, it was the most pleasant car-buying experience I have ever had. Would reccomend Tom, Humberto and Eddie highly!!!! More

Best car buying experience ever! Laurie Perkins was the most knowledgable and kind sales person ive ever encountered! I will recommend this dealership thanks to Laurie Perkins!, most knowledgable and kind sales person ive ever encountered! I will recommend this dealership thanks to Laurie Perkins!, More

My experience with Zach Bell and Gayle Hebb was wonderful, both were very professional and made the car buying process a lot simpler than I thought it would be. Zach Bell was very knowledgeable ab wonderful, both were very professional and made the car buying process a lot simpler than I thought it would be. Zach Bell was very knowledgeable about the Soul and answered all my questions, Ms. Hebb was wonderful and took as long as we needed to understand the financing end of the purchase. All in all I would recommend to everyone buying to go see Zach Bell and Gayle Hebb at Bill Bryan Kia for their next car purchase!!! More

Went in to purchase a preowned Sorento and ended up getting a great price on a new Sorento and couldn't be more pleased. The customer appreciation shown by our sales rep, the manager and the finance d getting a great price on a new Sorento and couldn't be more pleased. The customer appreciation shown by our sales rep, the manager and the finance department was fantastic. We would highly recommend dealing with Bill Bryan KIA for your next automotive purchase. More