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Kia of Leesburg
Leesburg, FL
4,162 Reviews
Kia of Leesburg is located in Leesburg, Florida. Our Kia dealership has a great selection of new and used Kia cars. If you're searching for a new car, browse our inventory for the Sorento, Optima, Forte, Sedona and Sportage. If you would like to test drive any of these models, come down to 9039 S. US Hwy 441.
If, instead, you're looking for a used car in Leesburg, we can help you there too. Browse our large selection of used Kia cars as well as vehicles from other top manufacturers to find the right car for you.
At Kia of Leesburg we don't just sell cars, we provide a complete car buying experience. We provide our customers with everything from car repair services, auto parts sales to car loan and lease financing. Come visit us today at 9039 S. US Hwy 441 and let show you how easy the car buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 AM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 4,162 reviews
April 04, 2016
Tim was great!! Tim was extremely helpful and helped us get a great car. He was very knowledgeable and took a lot of time with us. We drove to this dealer ship from Tim was extremely helpful and helped us get a great car. He was very knowledgeable and took a lot of time with us. We drove to this dealer ship from Orlando and it was worth it. More
by Christiantimbal
March 28, 2016
Great Experience! Thank you so much to Zach Bell for making the purchase of our van a great one. No pressure, knowledge of the vehicle and seamless process was apprecia Thank you so much to Zach Bell for making the purchase of our van a great one. No pressure, knowledge of the vehicle and seamless process was appreciated. More
by Brandie
Employees Worked With
Zach Bell, Julius Daniel
March 27, 2016
Great experience We punched a new Kia Soul from Zach 2 weeks ago and it was a greet experience. Zach was very knowledgeable about the vehicle; no pressure; spent a lot We punched a new Kia Soul from Zach 2 weeks ago and it was a greet experience. Zach was very knowledgeable about the vehicle; no pressure; spent a lot of time explaing everything; made the deal I offered and even came to my house to pick up the paper work for my trade that I did not bring to the dealership. We took an 800 mile road trip the next day and was more that pleasently surprised how well the car handled being used to driving German cars. I would recommend the car the dealership and Zach with no second thought More
by moro
Employees Worked With
Zach Bell
March 27, 2016
Lease buy out We stopped In to review our what we needed to do for the end of our lease. We had talked about buying our Sorento, or leasing a 2016, since it is th We stopped In to review our what we needed to do for the end of our lease. We had talked about buying our Sorento, or leasing a 2016, since it is the number 1 rated SUV by Consumer Reports. We test drove the 2016 , but decided to buy our 2014. Zack Bell was very helpful and stayed after his normal working hours in order to Thank us for our business. I'm sure he didn't make much commission on a lease buy out. More
by Larry LaRowe
Employees Worked With
Zach Bell
March 19, 2016
What's pleasure We came in to buy a used 2nd car and the knowledgeable sales and finance staff worked on our account and we came out with a deal on a new Forte instea We came in to buy a used 2nd car and the knowledgeable sales and finance staff worked on our account and we came out with a deal on a new Forte instead of a used one with a cheaper payment and full new car benefits I was very impressed with the professional sales staff Tim Lile Your the Man More
by Robert Hartenstein
March 17, 2016
Awesome people Tim Lile was my sales rep and hes amazing, did evrything in his power to get the best deal for me. Very caring and outgoing. Everyone at the deale Tim Lile was my sales rep and hes amazing, did evrything in his power to get the best deal for me. Very caring and outgoing. Everyone at the dealer is very friendly More
by JanetR
March 15, 2016
Great experience under difficult circumstances. Tim and General Manager J.R. went above and beyond in helping us resolve a huge problem with our elderly father's purchase of a KIA. We were actuall Tim and General Manager J.R. went above and beyond in helping us resolve a huge problem with our elderly father's purchase of a KIA. We were actually surprised by the lengths they went to right a situation that really wasn't of their making. We commend them and their owner for their excellence and integrity. We would not hesitate to recommend Bill Bryan Kia to anyone and everyone in our community. More
by Mindy 123
Employees Worked With
March 13, 2016
No Follow Through Bought brand new Sorrento, AC broke next day. Wouldn't provide an equitable loaner, salesman/Mario never called when fixed as promised, car was dirty Bought brand new Sorrento, AC broke next day. Wouldn't provide an equitable loaner, salesman/Mario never called when fixed as promised, car was dirty when returned. More
by stina21
Employees Worked With
Mario - my salesman - now servicman
March 13, 2016
Dishonest/Poor Customer Service My 2015 Sorrento EX purchased in October 2014 from Bill Bryan for around $30K had nail in sidewall of tire - not repairable. Tire shop quoted $161 to My 2015 Sorrento EX purchased in October 2014 from Bill Bryan for around $30K had nail in sidewall of tire - not repairable. Tire shop quoted $161 to replace the tire. I called Bill Bryan Service Dept. and was told by Crystal that it was under nitrogen warranty if I brought it in. I took off 3 hours of work, went to Kia, and was told the the warranty had expired and the cost was $188. The service man was polite but couldn't help, so I asked to speak with his manager. I believe the manager's name his name was Ron. He was horrible, rude, condescending, and unapologetic. He said everyone makes mistakes - meaning Crystal wasn't lying but was mistaken. I said that they should stand behind their employees mistakes as that is what customer service is about. I explained that driving 40 minutes to their dealership from Clermont area was a major inconvenience and taking off work was costing me financially. He said that wasn't his problem and the cost was $188. I asked to speak to his manager and he proclaimed he was the boss, had the final say, and had no manager. I then walked into the sales area and asked for the General Manager. I was not allowed to talk to anyone of real authority. I quickly escorted out of the sales area as they didn't want their "new" potential customers spending thousands to hear the situation. This sales floor manager told me the warranty was only good for a year and had expired 2 years ago. I only owned car 17 months - MORE LIES! In the end he offered to replace the tire at what he claimed was their cost $155 for the tire waiving labor fees. Ironically the tire is $114 at Walmart and $136 at Tire Kingdom, so I believe the "actual cost" was a lie as well. They are so nice when you are spending $30,000 on a new vehicle, so nice when you are having regular services done and paying them for maintenance, but wait until you have a problem or they make a mistake. Then your experience will be worse than dissatisfying, it will be frustrating, disrespectful, and angering at least if your a woman like me. My grandma and I believe they are sexist and would've treated us with more respect if we were men. Beware: If you have a problem, you will experience as I have, RUDE Managers, lies, horrible customer service and no care about their customers satisfaction. If you are a woman, I highly suggest having a man go with you to lesson the disrespect. I thought we were past this discrimination in our society, but apparently not. I believe this dealership is short sighted and only care about the initial sale and making quick money. They fail to see that happy return customers increase their profits by future sales and recommendations. I have always tried to shop local, keep my money in my county to help the economics of where I live. I love my Kia Sorrento, but when I replace it, I will go to Orlando/Sanford. Cheaper cost and better service - I've purchased several cars there when I lived in Orlando. In the end I went to tire kingdom for repair - cheaper and better service. My only solace is that my grandma was with me at Bill Bryan for my tire repair. She was there to purchase a Kia to replace her Buick (she loves my Kia). After how we were treated in the service department, she will go elsewhere. I informed them they lost a sale as we were going to Orlando/Sanford for her purchase. Their lies and rudeness cost them thousands this time and I will not be returning either. She and I are telling all of friends of our experience, so they don't have the same misfortune. More
by stina21
Employees Worked With
Ron - Service Manager
