Kia of Leesburg
Leesburg, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 AM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Best Buying Experience Ever Dustin provided us the most thorough, informative and finally easy negotiation we have ever experienced in our many years of buying cars. After we dec Dustin provided us the most thorough, informative and finally easy negotiation we have ever experienced in our many years of buying cars. After we decided on the KIA Sorrento versus the Honda Pilot and Toyota Highlander we really started working on which trim was best for us. Dustin was able to take us through the standard feature growth as you moved up through the trim and the costs associated with the standards. He was also able to help us with the uncertainties we had but never tried to influence just listen and provide information. When we finally decided on the trim and options it was down to price. Of course, we had a number and the dealer had a number so you start the negotiation and we were able to get to where we wanted to be, not our beginning spot but a compromise we felt comfortable with. Dustin and Bill Bryan have been helpful with any questions we’ve had since buying the Sorrento and we look forward to a positive relationship doing forward. More
Buyer Beware We bought our new Kia (which we LOVE!) back on January 3rd. I've been waiting to post this review as we emailed the dealer directly about the poor exp We bought our new Kia (which we LOVE!) back on January 3rd. I've been waiting to post this review as we emailed the dealer directly about the poor experience and shady practices and wanted to give them time to respond. Over 20 days later and we have not received anything - not even an acknowledgement. Here is what happened: Jan 2 The sales person was not knowledgeable in the differences between the various Sorento SX models on the lot in the color we wanted. He ended up giving us false information. It was late and we trusted Dallas so we moved forward with the purchase (the sale was ending the next day) we went home with our new car. Jan3 The next morning we dug into the different option packages and vehicles they had on their website and realized we had been misinformed and reached out to swap out the cars. They were very gracious about it and said no problem. This is when the real shadyness began. The first car we bought did not have a trailer hitch so we negotiated in the deal to add that. We were told the second car did not either, but once we looked at the sticker from the factory when we got home we realized we were scammed. It was already installed at the factory and we just paid for it again! The worst part is the salesmen gave us some song and dance about how hard it was to install on the new car. A bald face lie from a man who touted his integrity to our face. Lastly, they gave us the difference on the MSRP and not on the actual, stated, internet price of the new vehicle compared to the stated internet price of the old vehicle. The reason this matters is because the discounts are different. This was not a negotiated price, this was a publicly stated internet price. The reality is that they took advantage of the situation and did not trade one for the other as they said they would. If they were going to penalize us for trading out the cars I would have rather just known that upfront instead of being lied to and cheated. If you deal with this company make sure you look at the actual window sticker of the vehicle you are buying before you sit down to do the deal. More
Pleased car buyer Initial bid higher than I wanted but, call from conversation with Dustin brought me back in , and a deal was struck.. Dealership well run and clean. Initial bid higher than I wanted but, call from conversation with Dustin brought me back in , and a deal was struck.. Dealership well run and clean. Communications clear and concise. Sale handled quickly. I would purchase here again. More
Great car buying experience This is the second vehicle we have purchased at Bill Bryan Kia even though we live in Clermont, and consider it well worth the trip. We were very imp This is the second vehicle we have purchased at Bill Bryan Kia even though we live in Clermont, and consider it well worth the trip. We were very impressed with Tim Lile who was so patient in answering all our questions and helping find the perfect vehicle for us. We will definitely recommend him and Bill Bryan Kia to all our friends. Kudos also to Eddie Pereira for his expertise in helping us select a warranty plan and purchasing process. More
Greatest Experience Ever When Purchasing A New Car Jason Elliassaint was fantastic in helping in the selection and purchase of my new car, This young man really understands the meaning of customer serv Jason Elliassaint was fantastic in helping in the selection and purchase of my new car, This young man really understands the meaning of customer service More
Great all around experience Tim Lile did an outstanding job assisting me with a used truck purchase. Never felt pressured and the atmosphere was not circus like, as in many deal Tim Lile did an outstanding job assisting me with a used truck purchase. Never felt pressured and the atmosphere was not circus like, as in many dealerships these days. Medi in the finance department also did not try to sell me a bunch of things I didn't need. Thanks guys! More
2005 Kia Sorrento Called spoke with Will in Service Dept. set up to bring my Kia in..........did plugs and wires and intake canister. Had rental for approx. a week and Called spoke with Will in Service Dept. set up to bring my Kia in..........did plugs and wires and intake canister. Had rental for approx. a week and he waived some charge's off due to other issues found on my car (legitimate-ones). Which would take some time had to order parts etc. He never waivered in what he told me was spot on and the follow thru was incredible. He never rushed in explaining anything to you and new exactly what he was talking about. He is Honestly an asset to BILL BRYAN KIA........and the managers should acknowledge him in a monetary way!! I will take my Kia only to Will and even if he worked for another dealership. EXTREMELY an HONEST PROFESSIONAL! Also wanted it noted Corey the mechanic said he would get things done for me and did! Now on to your SALES dept. where Will walked me over for I was interested on a vehicle I saw on the internet........They (managers) put me with a sales person that seemed somewhat new on the floor. As he was not aware of common things on the vehicle too much. Plus I asked if we could get price lowered, so we both walked over to manager named Gerald and I asked if I could pay a certain price and he agreed to me and the sales-person. I come back the next day with my husband for test drive and the funds agreed (cash in hand) and now the price went back up and over the internet price. I ask him what happened and he said that's the way it is.....they (dealership don't want to loose money). I remind him ( we, him & I) got approval of price amount with Manager -Gerald before I left and came back the very next day with Cash in hand. My husband looked at me like I deceived him of the price and I'm telling him my (husband) no I did not . This is making this whole experience an unhappy one. We have not bought yet still looking........I'm so sad.... We are confused on this matter....I asked the salesman today if I could talk to Gerald and he tells me he's not working today. Now I have to wait to call him tomorrow to see if he tell the sales man to give us the price he agreed on. I'm taking a lot of time off work for this too. Why would the manager say yes to the price then the sales man write up a higher price when we sit down to buy and pay cash for it? We don't understand? Until tomorrow....I will follow this review up! Hope and pray it will be all positive............:) Called and spoke with JD Awesome professional fixed it all up right away and we can pick up the car today he is getting it ready for us now. Turns out our salesman was new and needed some help to make this transaction happy and smooth. We will see J.D. in a couple of hours Bill Bryan Dealership Is Great. More
Great experience Salesman Tim was knowledgeable, courteous and helpful. He took extra time explaining all areas of the car. Went above and beyond our expectations. Wou Salesman Tim was knowledgeable, courteous and helpful. He took extra time explaining all areas of the car. Went above and beyond our expectations. Would come here again More
Great Experience We have done business with this dealer in the past and when we decided to upgrade a couple of years we returned.Dealt with another salesman the second We have done business with this dealer in the past and when we decided to upgrade a couple of years we returned.Dealt with another salesman the second time and have had good service from the sales and service departments both times. Miguel our sales person has always made it a point if he's on the floor to come and talk to us. A sign of a good sales rep.. More
Second Kia purchase This is the second Kia we have purchased from here. We went to look at a certified pre-owned car, leaning towards a Kia Soul and Tim Lile was incredib This is the second Kia we have purchased from here. We went to look at a certified pre-owned car, leaning towards a Kia Soul and Tim Lile was incredible to work with. No pressure to purchase, no hassle with the financing . Tim asked what we were looking for and found a 2015 pre-owned Kia Soul for us. They were able to get us a better rate with a 2018 Soul, which we did purchase, and still stayed within the budget we had set for the car. We would highly recommend Bill Bryan Kia of Leesburg for any new or used car purchase. Ask for Tim. He is a wonderful man who never placed any pressure or stress on us. We have a new car that we love and a new friend with Tim Lile. More