Kia of Leesburg

Although I had an appointment and arrived on time, I wanted 2.5 hours for a simple oil change in a very shabby facility. This was my first visit as a new Kia owner. wanted 2.5 hours for a simple oil change in a very shabby facility. This was my first visit as a new Kia owner. More

Great service, nice workers. Fast and imparting information about service provided friendly customer service and reliable. Fast and imparting information about service provided friendly customer service and reliable. More

Service department treated me well. Every time I visit I receive good service. However show room building dated. Needs updated. Used to have snacks and drinks. That was a nice feature t Every time I visit I receive good service. However show room building dated. Needs updated. Used to have snacks and drinks. That was a nice feature to have. Wi fi good. All personnel friendly. Notice trash containers full. Kitchen area not as clean. All service tech reps good. Happy with Telluride. More

Very friendly. Great service and everything explained. Didn’t try to up-sell things I didn’t need. Great service and everything explained. Didn’t try to up-sell things I didn’t need. More

I never fill out these reviews, but we had such a good experience with Kia of Leesburg that I wanted to share it. We have always been loyal to another manufacturer and had never considered Kia, but on a w experience with Kia of Leesburg that I wanted to share it. We have always been loyal to another manufacturer and had never considered Kia, but on a whim we decided to test drive a Kia SUV. We immediately liked the car, but it was working with Christian Cronin at the dealership that sold us on Kia of Leesburg. No pressure. Just the information that we needed when we needed it. He took his time. He listened to what we were saying. And he finally worked with us to put it in the car that meet our needs and fit our budget. Many thanks to Christian and the Kia of Leesburg. More

Great sales people very attentive sales people explain ed the care for me great deal the care for me great deal More

We were scheduled for an oil change. Upon arrival we sat in our car 5 minutes before anyone approached us. The it was just an elderly man who opened the door to an office area and say “O Upon arrival we sat in our car 5 minutes before anyone approached us. The it was just an elderly man who opened the door to an office area and say “Oil change appointment “. You could see no one was in the office. Finally after a few more minutes we were finally talking to a service rep. While waiting in the waiting area we did get the video of them working on our car. That was nice! We saw our car outside, finished. It was in line with several other cars. We waited 45 minutes to get our car after the work was completed. We tried to get someone’s attention but we’re ignored by numerous people. Some of these elderly gentleman were just walking around without any sign of a job function. Still no one asked if they could help us. We were not the only frustrated customers. If not for the free oil changes that comes with my new car, I doubt I will ever return. More

Rob, Fernando, and RJ were Professional and exceptional in there service. They treated us honestly and truthfully. in there service. They treated us honestly and truthfully. More

It’s always a pleasure to do business here. Everyone is helpful and the service is great. Everyone is helpful and the service is great. More

Did not like when I walked in that there were at least 6 salesmen hovering just inside the door. Thankfully I had an appointment but that is awfully intimidating. salesmen hovering just inside the door. Thankfully I had an appointment but that is awfully intimidating. More