Kia of Lansing - Service Center

Past 12 years service went from great to poor. Recently had my tires rotated, they start vibrating at highway speeds. Told me they didn't do it, was like that when it came in. Wanted to charge me Recently had my tires rotated, they start vibrating at highway speeds. Told me they didn't do it, was like that when it came in. Wanted to charge me $80 to balance them and wouldn't let me schedule an appointment to check them. Went to Bell tire and got it done for free. More

Scheduling my appointment for service online was quick and easy. My service was completed quickly and competently. The employees I interacted with were friendly, knowledgeable, and professional. The waiti and easy. My service was completed quickly and competently. The employees I interacted with were friendly, knowledgeable, and professional. The waiting area was clean, bright, and comfortable. More

Service is good but you didn't reset my dashboard to the way it was and I am not able to so I have to have someone do it for me. way it was and I am not able to so I have to have someone do it for me. More

KIA of Lansing is a first class dealership from sales to service. I have used others for my convenience and was disappointed. service. I have used others for my convenience and was disappointed. More

My experience with the service department was excellent and I did not have to wait long and I did not have to wait long More

I received very quick service, was able to be in and out the same day. The employees were helpful and friendly. the same day. The employees were helpful and friendly. More

Always very helpful and professional. They do an excellent job of servicing my car and addressing any questions or concerns I have. They do an excellent job of servicing my car and addressing any questions or concerns I have. More

Had an appointment and told me my car was going to set for a week until they could work on it. for a week until they could work on it. More

When I was there for oily change they mentioned that that oil pan need to replace . But in invoice they are mentioned that customer notify them .. I get charge more than estimate. oil pan need to replace . But in invoice they are mentioned that customer notify them .. I get charge more than estimate. More

Recall was handled very quickly and explained to me by the technician in a comprehensive manner. the technician in a comprehensive manner. More