Kia of Lansing - Service Center

The charge was extremely high but more importantly no one called to let me know my car was done. I had to call and leave a message and still no call back. Then I had to call again 😔 called to let me know my car was done. I had to call and leave a message and still no call back. Then I had to call again 😔 More

They are great about getting me in and answering my questions whenever I need service. On my third car from this dealership. questions whenever I need service. On my third car from this dealership. More

Past 12 years service went from great to poor. Recently had my tires rotated, they start vibrating at highway speeds. Told me they didn't do it, was like that when it came in. Wanted to charge me Recently had my tires rotated, they start vibrating at highway speeds. Told me they didn't do it, was like that when it came in. Wanted to charge me $80 to balance them and wouldn't let me schedule an appointment to check them. Went to Bell tire and got it done for free. More

Scheduling my appointment for service online was quick and easy. My service was completed quickly and competently. The employees I interacted with were friendly, knowledgeable, and professional. The waiti and easy. My service was completed quickly and competently. The employees I interacted with were friendly, knowledgeable, and professional. The waiting area was clean, bright, and comfortable. More

Service is good but you didn't reset my dashboard to the way it was and I am not able to so I have to have someone do it for me. way it was and I am not able to so I have to have someone do it for me. More

My experience with the service department was excellent and I did not have to wait long and I did not have to wait long More

KIA of Lansing is a first class dealership from sales to service. I have used others for my convenience and was disappointed. service. I have used others for my convenience and was disappointed. More

I received very quick service, was able to be in and out the same day. The employees were helpful and friendly. the same day. The employees were helpful and friendly. More

Always very helpful and professional. They do an excellent job of servicing my car and addressing any questions or concerns I have. They do an excellent job of servicing my car and addressing any questions or concerns I have. More

Had an appointment and told me my car was going to set for a week until they could work on it. for a week until they could work on it. More