Kia of Lansing - Service Center

My experience was fast and easy, everyone is always kind and helpful each time I come in for service. and helpful each time I come in for service. More

Very polite and attentive. Communication lines could be a little better and I did not receive any paper work for the last thing that was done but other than that very satisfied Communication lines could be a little better and I did not receive any paper work for the last thing that was done but other than that very satisfied. . More

Always super friendly and helpful with everything I need done. They really care about the person, not just the money. done. They really care about the person, not just the money. More

Very friendly from first contact on phone to receiving my car when repair was finished. As always a good experience. car when repair was finished. As always a good experience. More

Staci is amazing very caring and detail oriented to what was need and wanted. Nothing but honestly was given and time there was definitely utilized wisely and not wasted. As well as well as the lovely women was need and wanted. Nothing but honestly was given and time there was definitely utilized wisely and not wasted. As well as well as the lovely women in service extremely nice and got my car in and out fast with great communication on the service done on my car. More

Jeremy and Jason go above and beyond to make sure you are informed as to what’s transpiring with your vehicle. That is amazing customer service. informed as to what’s transpiring with your vehicle. That is amazing customer service. More

Leased me a Telluride with the worst set of tires on the market. Nothing but trouble with one in particular. Had to replace it with another very costly low end tire. They are all very worn at 27,000 miles. market. Nothing but trouble with one in particular. Had to replace it with another very costly low end tire. They are all very worn at 27,000 miles. I'm not buying 3 more to return it in a year and a half. I was told you put really low end Perelli's on them. Really frustrated after being in there twice for repairs. You should replace the tires on a $45.000 vehicle. More

It is a wonder dealership I love the care that they give and the concern as well, we need a lot more with the same customer service as Kia and the concern as well, we need a lot more with the same customer service as Kia More

They know exactly what was wrong with my car and fixed it within a day. Just a great place to go and Jeremy was very knowledgeable and will always go there to get service and maybe someday buy another KIA. within a day. Just a great place to go and Jeremy was very knowledgeable and will always go there to get service and maybe someday buy another KIA. More

They quickly diagnosed what the problem was with my car. They gave me updates and transportation to my home while they were completing the work. Very friendly. Great service. They gave me updates and transportation to my home while they were completing the work. Very friendly. Great service. More