Kia of Lansing - Service Center

Zero communication, had my car for days picked it up, brought it home and it was smoking. Tow it back and now another problem that wasn't there before is there now....first told me warranty won't cover. brought it home and it was smoking. Tow it back and now another problem that wasn't there before is there now....first told me warranty won't cover...then the new issue now they want me to pay for it......like come on More

Nichole us so nice and very knowledgeable about the services provided. She has excellent customer service skills and made me feel confident I was getting the best, safest, most thorough service possib services provided. She has excellent customer service skills and made me feel confident I was getting the best, safest, most thorough service possible. One call to Devan, my car salesman, and I was in the service department within the hour and back on the road with a brand new tire within 30 minutes. You guys are awesome! More

Nichole was very helpful and friendly and got me in and out quickly. Waiting area was clean and comfortable. out quickly. Waiting area was clean and comfortable. More

I have never had a bad experience at this dealership. Everyone from the sales people to service department to the people that answer the phones, everyone is just great to work with!! Everyone from the sales people to service department to the people that answer the phones, everyone is just great to work with!! More

clean friendly people takes time to treat you like you want to be treated. Quick want to be treated. Quick More

Great customer service and attention to detail. Very personalized and friendly. Appointment finished in a timely manner. Very personalized and friendly. Appointment finished in a timely manner. More

They are always friendly and helpful. I only bring my cars to Kia of Lansing I only bring my cars to Kia of Lansing More

Everyone is amazing and was there to help me from when I walked in to when I left. I would recommend them to any one walked in to when I left. I would recommend them to any one More

Every staff member was courteous and very friendly. They greeted us and ask if they could be of any assistance. The service went very well and we are pleased with our visit They greeted us and ask if they could be of any assistance. The service went very well and we are pleased with our visit More

The entire visit was pleasant. I do not remember the name of the gal who took care of me. I do not remember the name of the gal who took care of me. More