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Kia of Lansing - Service Center

Lansing, MI

4.4
1,785 Reviews

1,785 Reviews of Kia of Lansing - Service Center

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August 28, 2022

Squeezed me in for last minute oil change, done under an hour, secured my skid plate that my mechanic left loose no charge More

by chashowells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
August 25, 2022

Repair was done quickly with no issues. Appointment was made in advance, waiting for part, but staff was friendly so eaiting was nobig deal. More

by customerdoesnotuseemail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
randy
August 23, 2022

Customer service was friendly and helpful the only issue I have that has nothing to do with customer service. That went in for a oil change and the price increase was a bit much it went from $42.00 to $70 More

by jncamp.jc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember the service rep name
August 23, 2022

I have been disappointed with the service I have received both times I have visited, and I do not plan on returning in the future. More

by Matthew Edmonds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown. Female service representative.
August 20, 2022

It was a fast and pleasant oil change, once again I was impressed with Kia More

by Wayno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
August 16, 2022

I was very pleased how quick two of your Service Managers Jeremy and Keith took care of my concerns More

by diajames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy & Keith Service Managers
August 06, 2022

Nichole was so friendly and accommodating I just want you all to know. I appreciate it. More

by jrocha4444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole 10 of 10
August 05, 2022

Love KIA of Lansing. They are great with communication and have awesome attitudes. Nobody likes to take their car to the dealer but when we do, it's easy! More

by powers_fire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy, Nichole, keith
August 05, 2022

I’ve had my Kia K5 for almost a year now and my experience at Kia has been amazing! Everyone has been so helpful and nice. Huge thank you to Devan for helping me and answering any questions I have. More

by ROEBUCKEMILY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devan Reed
August 03, 2022

Helpful and made an easy repair that worked instead of an expensive repair. Just what I wanted and needed the day before my vacation! More

by Boxbug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service guy J name
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