Back

Kia of Lansing - Service Center

Lansing, MI

4.4
1,785 Reviews

1,785 Reviews of Kia of Lansing - Service Center

Sort by
October 03, 2022

Very nice and friendly staff. I was able to get an appointment somewhat fast. And was in and out. Thank you More

by keeyum.b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nichole
October 01, 2022

Or sales person, Jeff Miller was awesome and Nicole and her staff in the service department are great ver efficient and get the work done quickly! More

by Hscott3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Miller, Nicole- service department
October 01, 2022

Unable to diagnose what is wrong with my 2021 Telluride which I purchased from Kia of Lansing. Vehicle started having issues a few days after I purchased it. Vehicle service history appears to be something More

by Maryhall85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason
September 27, 2022

Service manager has no clue about current Kia issues. Will make up anything to make him sound smart. More

by mcckc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason
September 27, 2022

Worker are respectful to customers get work done at a reasonable time and are there for you More

by rllwb768
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Staci Alexander
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2022

The oil change was done in a timely manner. I appreciate them squeezing me in and fixing the recalled issues. More

by cmini2211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember any names. Sorry!
September 22, 2022

Once the actual appointment occurred the service was done correctly and all questions were answered. More

by dannotime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service lady
September 22, 2022

This is by far the best Kia dealership I have ever been to. They are Amazing people especially in the service department. Kind, caring and hard working employees that go above and beyond to help their cust More

by Tennille
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason in service
September 21, 2022

Nicole in the Service Department has always been very courteous and helpful. The work was done quickly and completely. More

by preacher1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole in Service Depu
September 21, 2022

They got my car in right on time and the oil change was quick and reasonable. More

by ywutfir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No name, known
...
60
...