Kia of Lansing - Service Center

Dry pleased with the service at Kia! They were polite and prompt with the service I needed! They were polite and prompt with the service I needed! More

The service was done quickly. The service manager did a great job of explaining the prices and discounts. The service manager did a great job of explaining the prices and discounts. More

They are always ready to help ne out. I'm handicapped and feel they go over and above to accommodate me. Also they always inform me of all things concerning my car I'm handicapped and feel they go over and above to accommodate me. Also they always inform me of all things concerning my car More

Always friendly staff when I come in. They are knowledgable and never pressure me into purchasing. They are knowledgable and never pressure me into purchasing. More

Very efficient and knowledgeable service. The appointment time by app works very well and while you are waiting the service technician is keeping updated regarding your vehicle. The appointment time by app works very well and while you are waiting the service technician is keeping updated regarding your vehicle. More

Dealership was quick and easy to work with. Recalls were explained in detail and pick up was fast. Recalls were explained in detail and pick up was fast. More

This dealership is friendly the moment you drive up. They kept me informed with text messages. Prompt, friendly service. They kept me informed with text messages. Prompt, friendly service. More

All around great service every time I need something done. I will take my Kia nowhere else. done. I will take my Kia nowhere else. More

The service department team was excellent. They were fast, kind, and very helpful. I was given exceptional service by all team members. I was able to have my oil changed, complete some tasks f They were fast, kind, and very helpful. I was given exceptional service by all team members. I was able to have my oil changed, complete some tasks for work in the waiting space and then be on my way in under an hour. The service technician was very thorough and helped me locate a coupon on the website for services provided. More

Called to schedule appointment and clearly described issues car was having. Was scheduled for a Saturday morning. Get to Service Center on appointment day and am told that they can only do the oil chang issues car was having. Was scheduled for a Saturday morning. Get to Service Center on appointment day and am told that they can only do the oil change and they would have to keep the car until at least Monday. They said they never have techs on weekends to do anything more than maintenance. Huge inconvenience for something they knew they weren’t going to honor ahead of time. Won’t buy Kia again. More