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Kia of Lansing - Service Center

Lansing, MI

4.4
1,787 Reviews

1,787 Reviews of Kia of Lansing - Service Center

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April 02, 2023

The y have my car for 5 weeks plus 2 other times & not sure why it took Kia rep coming to dealership. More

by CHACHA143
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager Mr. Slaght. Brooke , Devan Reed
April 01, 2023

Great service at an affordable price. Nicole kept me informed and it was complete in no time! The lounge was clean and had refreshments. More

by kennixon1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole, Brooke, Keith, Devan Reed
Apr 04, 2023 -

Kia of Lansing responded

Thank you for the kind words. We appreciate your business.

April 01, 2023

Always courteous and professional. Comfortable service waiting area with coffee which makes the wait more pleasant. More

by JLACEY1999
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service manager
Apr 04, 2023 -

Kia of Lansing responded

Thank you for taking the time to write this review. We appreciate your feedback.

March 31, 2023

Like always the service was awesome. The building may have Kia on it, but I think it really starts with a people that are employed which is truly the face of Kia Of Lansing. Nicole, she More

by caper143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole and Olivier
March 31, 2023

The staff at KIA of Lansing were very kind and professional. Their customer service is outstanding and the Service Manager was awesome in providing immediate service. More

by dklump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Kia of Lansing responded

We are thankful for you and your loyalty to our service department!

March 30, 2023

they are always so kind, patient, and helpful. i feel genuinely taken care of as a customer. i appreciate how personable their service department employees always are. More

by aud.lockwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
March 30, 2023

The Service manager was very professional & thoughtful plus I would definitely contact Kia of Lansing for any automobile concerns. More

by janineklumb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Miller
March 29, 2023

We were very happy to get our car serviced as fast as we did! We had gotten a flat over the weekend, and the dealership had us an appointment by Monday! Great Staff and service dept! More

by eddieskaren
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept. Amy
March 25, 2023

They did the service that I asked them to do in a single day completely More

by OPPIEJOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

Fast and very aware of what your time is worth. Always ready with answers to your questions. More

by Jeff DeLong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
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