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Kia of Lansing - Service Center

Lansing, MI

4.4
1,787 Reviews

1,787 Reviews of Kia of Lansing - Service Center

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August 09, 2023

The dealership is always clean the people are always friendly they let you know exactly what to expect and the service is fast and professional. More

by eddieskaren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole Burch
August 08, 2023

Clean fast experienced. Very knowledgeable staff. High qualified technicians. Great atmosphere. Will return for any needs i may have in the future. More

by To0iman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bushnell
August 02, 2023

Simplemente excelente this is my second car ibuy from kia because ,their are very nice whit clients and estupendo cars.Im so happy whit my sorrento,and I believe same whit my second car.Thanks to everybo More

by irenegarcia41559
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2023

They tried to send my wife home with a dead battery once the car was done being repaired. We had to take it to the manager for them to charge the battery so she could go home. Also found out that they disco More

by Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason
August 01, 2023

Everyone was so friendly and helpful! Will definitely come back. Also took care of the problem I thought I had with my car! Thank you!! More

by t.northrup66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm sorry I don't remember!
August 01, 2023

Only had 3 technicians on duty and got me done in a reasonable time. Up and beyond good service! More

by clutchcargo1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service members.
August 01, 2023

Very efficient, correct prognosis and diagnosis, repairs with warranty, good customer care, very reliable, clean work environment More

by okhenry7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2023

They are always helpful & Jason is amazing to work with! They try there best each time More

by jeannineruth93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
July 28, 2023

Staff is very friendly and helpful. The scheduling can be a little difficult and sometimes hard to get in when you need too. More

by batwing1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole
July 27, 2023

I really like this dealership I just think it’s overpriced. I would still recommend people to go because everyone is so nice and gets the job done well! More

by kaelynbayless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole
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