Back

Kia of Lansing - Service Center

Lansing, MI

4.4
1,787 Reviews

1,787 Reviews of Kia of Lansing - Service Center

Sort by
November 30, 2023

Fast turn around. Check in was easy Dealership was clean and presentable. Would recommend Awesome More

by millercontractingllc
Recommend Dealer
Yes
November 30, 2023

Everyone is pleasant to deal with but I had my car in on a Friday for an oil change and I verified that brakes were checked during the oil change. The following week I brought it back and discovered I neede More

by pcolelaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2023

Came in for a recall and the part had to be ordered so I'm not done. More

by Dawnpier
Recommend Dealer
No
November 26, 2023

Good fast service Would recommend going there for service I'm done with this servey Poorly designed servey More

by miketoy6873
Recommend Dealer
Yes
November 25, 2023

It is always a great experience at Kia of Lansing. Trust them with all of my repairs. More

by Bstroven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2023

Great job . Nice tv in the waiting area I like your coffee machine alot . More

by tpbnana
Recommend Dealer
Yes
Employees Worked With
Service
November 25, 2023

They got my car in at the scheduled time and completed it in the estimated time. Everyone was friendly. More

by melissa@theglassfox.com
Recommend Dealer
Yes
November 24, 2023

Solid customer service. Got me in and out quickly. Always friendly and knowledgable. Wouldn’t hesitate to go back. More

by davispants8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2023

Went in for an oil change and security check. They got it done in under an hour. Everything was great. More

by gbturner57
Recommend Dealer
Yes
Employees Worked With
Neil Miller
November 23, 2023

The dealership found the problem and ordered the parts that were on back order. They don't use the follow my car program they provided. I had to call twice just to get updated information. More

by cpebaugh
Recommend Dealer
Yes
...
35
...