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Kia of Lansing - Service Center

Lansing, MI

4.4
1,787 Reviews

1,787 Reviews of Kia of Lansing - Service Center

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December 26, 2023

Andy was very kind and made my visit pleasant He helped me out and went the extra mile. More

by RBURDETTE444
Recommend Dealer
Yes
Employees Worked With
Andy I think
December 26, 2023

Efficient courteous service as always It's always a pleasure to visit the Lansing Kia. Personnel and service are high quality and always available for questions. More

by chrisalice1048
Recommend Dealer
Yes
December 26, 2023

It was easy No problem It was a no stress experience I will go back More

by kilbourn1086
Recommend Dealer
Yes
December 23, 2023

The people at Kia have been great each time I purchased a car and this is my third. I really enjoy All three of my Kia’s. Kody was wonderful. More

by debbie37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2023

Service was on schedule and done quickly. My car was waiting at the door for me. Excellent service More

by mikerisner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
December 19, 2023

Overall very smooth and efficient experience. Communication was great and the service was done in a timely manner. More

by Adurand908
Recommend Dealer
Yes
Employees Worked With
Nicole
December 19, 2023

Fast and friendly Didn't feel any upset pressure Upsell* pressure, confident in the service provided More

by bkeyes813
Recommend Dealer
Yes
Employees Worked With
Andy Hicks
December 18, 2023

Always great! Nothing more to say. This survey sucks. So pushy. I don't want another surgery EVER! More

by Judywaeiss9
Recommend Dealer
Yes
Employees Worked With
Service desk person and cashier .
December 18, 2023

I needed to have my tires checked. 2 were bad and in need. The other 2 were still ok. Nicole got me pricing within 15 minutes because she had to outsource the tires. While waiting for More

by fongool13
Recommend Dealer
Yes
Employees Worked With
Neil Miller referred me to Nicole who was AWESOME
December 14, 2023

They were straightforward and very easy to work with. My car was done quickly. They treated me like a person and were respectful More

by sarah.lafoe
Recommend Dealer
Yes
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