Kia of Lansing - Service Center

I was greeted quickly in the service department by someone who was friendly, very attentive, and thorough. He was sure to take care of a special request I had. My oil change was done quickly and my ca someone who was friendly, very attentive, and thorough. He was sure to take care of a special request I had. My oil change was done quickly and my car was brought around for me. The send-off from the team was very friendly and I was asked again if they could do anything else for me! More

I've always had great experiences here at Kia The service is excellent. My vehicles are always amazing and I enjoy coming here for new cars. is excellent. My vehicles are always amazing and I enjoy coming here for new cars. More

Oil and filter change on car. Job was done within the hour. Had an appointment Job was done within the hour. Had an appointment More

The person who assisted me in the service department was very helpful and took the time to explain what was being done and why it was needed. It also was an easy process to drop off and pick up. very helpful and took the time to explain what was being done and why it was needed. It also was an easy process to drop off and pick up. More

I appreciate how quick Rey got me in for Oil Change. Another reason I chose to have that service there because I couldn't open the hood and the latch is broken. I was told that the latch is rusty and ne Another reason I chose to have that service there because I couldn't open the hood and the latch is broken. I was told that the latch is rusty and needs lubrication. After the oil change service, I took the car for a cheaper brake service as I was advised and found out that the mechanic who did the oil changed did not even lubricate the latch. It was disappointing but overall I still rate it as 4. More

They did what they said they would in a timely manner. Good communication! Way better than my previous experience at the Chicago dealership!!!! Good communication! Way better than my previous experience at the Chicago dealership!!!! More

Quick service, friendly staff, reasonable prices I like that you were able to explain what was going wrong with my car and what needed to be fixed that you were able to explain what was going wrong with my car and what needed to be fixed More

Thought my car was under warranty but was told it wasn't because I'm second owner and it has 84000 miles. I bought pre certified from a Kia dealer with original 10 yr 100000 warranty because I'm second owner and it has 84000 miles. I bought pre certified from a Kia dealer with original 10 yr 100000 warranty More

Very friendly and Nichole was great! I love the coffee machine in the lobby. Amazing! I love the coffee machine in the lobby. Amazing! More

Had an 8:30 appointment. They got my car right in. There were 2 recalls, the were taken care of, along with an oil change & tire rotation They got my car right in. There were 2 recalls, the were taken care of, along with an oil change & tire rotation More