Kia of Lansing - Service Center

Nichole was great. The oil change was much faster than I anticipated and she took great care in checking for any recalls on my vehicle. The oil change was much faster than I anticipated and she took great care in checking for any recalls on my vehicle. More

Andy apologized for not cleaning up the birdseed in my car after changing the air filter the previous time it was in. (he said he didn't notice it after they changed it.) He's very efficient at getting th car after changing the air filter the previous time it was in. (he said he didn't notice it after they changed it.) He's very efficient at getting the supplies that I needed. I thought it was nice that he remembered and apologized More

Professional, explained the work performed in detail, friendly and fast. A very comfortable and positive experience. friendly and fast. A very comfortable and positive experience. More

Quick, easy to work with. All around positive experience. Appointment and repair all handled in a timely fashion. All around positive experience. Appointment and repair all handled in a timely fashion. More

Quick, efficient service. Easy to schedule on my time frame. Will definitely use next time I need service. Easy to schedule on my time frame. Will definitely use next time I need service. More

Nicole was phenomenal. She is always very kind and polite. She truly cares about the customers experience. She is always very kind and polite. She truly cares about the customers experience. More

I Really love the customer service and would definitely recommend Kia to all my friends. recommend Kia to all my friends. More

Very professional. I had questions & they were answered. If the technician was unsure if the correct answer he checked to make sure he was correct. He also helped me wi I had questions & they were answered. If the technician was unsure if the correct answer he checked to make sure he was correct. He also helped me with the remote start. More

Great service, very customer oriented. They are very committed to quality and customer satisfaction in both sales and service. They are very committed to quality and customer satisfaction in both sales and service. More

I dropped off the vehicle and left I don't know what to say to this say to this More