Kia of Lansing - Service Center

Pretty sure I had a $40 oil change rate locked in when I purchased the vehicle now I am being charged over double that and they do not top off all fluids anymore. purchased the vehicle now I am being charged over double that and they do not top off all fluids anymore. More

My experience was excellent. Devonte got me into the car I wanted for the price I wanted. Devonte got me into the car I wanted for the price I wanted. More

Work that was done was good but it took 2 hours longer than what I was initially told. I had to call to get an update on my car instead of the dealership calling or texting me to let me know it was going than what I was initially told. I had to call to get an update on my car instead of the dealership calling or texting me to let me know it was going to take longer than anticipated. More

They were very helpful, they helped me work with my insurance to make sure repairs were done in a timely manner. They found additional areas that needed attention and I was able to get that fixed as we insurance to make sure repairs were done in a timely manner. They found additional areas that needed attention and I was able to get that fixed as well. I feel comfortable knowing that my vehicle is safe for travel. More

He was very helpful in finding out tire prices for my Sorento and printed them out for me. He educated me on each set he printed out and took the time to make sure I understood them. He did not rush me a Sorento and printed them out for me. He educated me on each set he printed out and took the time to make sure I understood them. He did not rush me at all. Very knowledgeable and very professional. A+ More

Quick. Efficient and the gentleman was pleasant Dang you're really making this more difficult than it has to be. He was excellent 5 stars Efficient and the gentleman was pleasant Dang you're really making this more difficult than it has to be. He was excellent 5 stars More

Nichole met the car as soon as I got there. She already had all my info on hand and proceeded quickly to service. Her estimate of 2 hours was cut down to less than 1 hour. She is always great! She already had all my info on hand and proceeded quickly to service. Her estimate of 2 hours was cut down to less than 1 hour. She is always great! More

It was a Welcoming Atmosphere at Kia Service Center and I didn't wait for a long time. Nichole was very helpful and she did listen to all of my concerns. didn't wait for a long time. Nichole was very helpful and she did listen to all of my concerns. More