Kia of Lansing - Service Center

Efficient, responsive, inexpensive Ray was very helpful and kept me updated while multiple things on my car were being worked on and kept me updated while multiple things on my car were being worked on More

Robert was extremely helpful and kept me updated on the repairs on my Kia Forte repairs on my Kia Forte More

Andy was very helpful and explained everything very well. I appreciate his customer service! Great! I appreciate his customer service! Great! More

Everyone is always so friendly and helpful. I truly feel like a valued customer at KIA of Lansing I truly feel like a valued customer at KIA of Lansing More

I needed recall work done. They had to order the part. When it was in we made an appointment. They confirmed they had the part. I left the car. And 3 hours later get a message They had to order the part. When it was in we made an appointment. They confirmed they had the part. I left the car. And 3 hours later get a message that oops they don't have the part and to pick up my car. Haven't heard anything since. That was a week ago. More

Quick service across the board. They were very communicative. They didn't make me feel dumb or unwelcome in the space. They were very communicative. They didn't make me feel dumb or unwelcome in the space. More

Paperwork stated that tires were rotated and air checked, after receiving vehicle back tire pressure varies between tires from 35 to 29. after receiving vehicle back tire pressure varies between tires from 35 to 29. More

Attentive and professional Addressed my repair in a timely manner. All people I interacted with were all friendly timely manner. All people I interacted with were all friendly More

Scheduled maintenance. No issues. Why? This is a consistent unreasonable request on your part. Just accept the fact that you did an outstanding job. No issues. Why? This is a consistent unreasonable request on your part. Just accept the fact that you did an outstanding job. More

Very good He is really very informative He also kept me up to date when my car was done up to date when my car was done More