Kia of Lansing - Service Center

It was great I always go to Kia no place is better I would recommend Kia would recommend Kia More

Andy was great. Andy was great and very good service. Reasonable pricing on servicevsnd products Andy was great and very good service. Reasonable pricing on servicevsnd products More

Quick and friendly Any questions I had were answered with I felt in all honesty I felt in all honesty More

Oil change was quick and the lady at service was very knowledgeable and extremely nice. knowledgeable and extremely nice. More

I call with my problem they told me to bring it in so they can see what was wrong,they gave me a ride home and came pick me back up to get my truck they can see what was wrong,they gave me a ride home and came pick me back up to get my truck More

Estimated repair price was $1000 higher than same repair in Milwaukee. Diagnostic was done without my approval, for $186! in Milwaukee. Diagnostic was done without my approval, for $186! More

It was good Timely and informatively done. Sales rep that sold me my car came over and chatted. Friendly atmosphere Sales rep that sold me my car came over and chatted. Friendly atmosphere More

Oil change. Requested air in tires, but did not receive. They forgot air in tires. Requested air in tires, but did not receive. They forgot air in tires. More

We were charged a ridiculous amount of $110 for an oil change and air filter. We were never told a cost upfront for the oil change only when we picked up the vehicle. There were additional smaller fees on change and air filter. We were never told a cost upfront for the oil change only when we picked up the vehicle. There were additional smaller fees on there we did not anticipate. More

I was told that my tire tread was showing. It had not been before I dropped it off. I felt like I was being pressured to buy new tires instead of my concerns being addressed. I had my oil chan It had not been before I dropped it off. I felt like I was being pressured to buy new tires instead of my concerns being addressed. I had my oil changed there, was not told that my tires were in poor repair. The tires did not look the same. I was directed to the manager and he lied to my face about my conversation with Robert that morning. He offered to resolve or answers. Just dismissive More