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Kia of Lansing - Service Center

Lansing, MI

4.4
1,787 Reviews

1,787 Reviews of Kia of Lansing - Service Center

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March 09, 2024

I brought my car in for regular maintenance. I waited in the waiting room and used WiFi to work. I had a nice exchange with Robert and staff member while checking out. More

by jmaitlan
Recommend Dealer
Yes
Employees Worked With
Robert
March 07, 2024

She made sure I was seen promptly for an oil-leakage problem (I was a drop-in) More

by kelly98
Recommend Dealer
Yes
Employees Worked With
The woman at the service garage check-in. Nicole?
March 07, 2024

Best service in America. Best service America has ever seen. Honest and helpful people at an affordable price. More

by Andregrangeiro
Recommend Dealer
Yes
Employees Worked With
Ray
March 07, 2024

Ray was very friendly & very quick doing the recall work on my car. Andy was also very helpful in getting my appointment coordinated. I couldn't have asked for a better experience. More

by Jules62
Recommend Dealer
Yes
Employees Worked With
Ray
March 06, 2024

Easy to set up appointment. Fast, courteous, friendly, knowledgeable, and reputable people from beginning to end. Highly recommend. More

by katn8paws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2024

Good, professional, and timely service. I'm impressed with the team that Kia of Lansing has. Far surpasses Kia of Grand Blanc. More

by Lukebyrne
Recommend Dealer
Yes
Employees Worked With
Robert
March 03, 2024

Friendly. Liked making appt online. On time. Friendly. Seems to be thorough. Service was completed timely. More

by persfx
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Service Dept. male
March 02, 2024

Everyone is always very nice Waiting area is always clean. Easy in and out Checkout is always easy More

by Jones 1234
Recommend Dealer
Yes
Employees Worked With
Nicole Burch
March 02, 2024

Peaceful place to wait. Accidentally needed a part we had to wait on, but the service writer apologized and I wasn't pressed for time so it wasn't a big deal. More

by slkerr5683
Recommend Dealer
Yes
March 01, 2024

Extremely helpful, friendly and patient while answering all of our questions. They worked Extremely hard to give us everything we wanted in a car at the price we wanted to pay. More

by burgessconnie
Recommend Dealer
Yes
Employees Worked With
Tyler Howe
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