Kia of Lansing - Service Center

Jacie greeted me as soon as I drove up to a bay. She was prepared with my information so escorted me to the waiting room. I asked that the work be done within one hour. It actually was completed in She was prepared with my information so escorted me to the waiting room. I asked that the work be done within one hour. It actually was completed in 45 minutes. She's a great asset to your service department! More

Yes ? ? Friends and knowledgeable of my problem..call in just few hours work was completed..shuttle driver was back to pick me up just few minutes ? Friends and knowledgeable of my problem..call in just few hours work was completed..shuttle driver was back to pick me up just few minutes More

Very friendly . .. clean facilities Easy to get appt.. Easy to get to location less than 1mile off I 96 south Lansing .. clean facilities Easy to get appt.. Easy to get to location less than 1mile off I 96 south Lansing More

Very pleasant. They walk me through the process. Informed me of everything i need to know. I was in and out before i knew it. They walk me through the process. Informed me of everything i need to know. I was in and out before i knew it. More

Robert and Keith did every thing they could to help me. They delivered quick and excellent service. They delivered quick and excellent service. More

Listeners and polite Both Dan and Chris were responsive to my concerns about repairs and to my needs when I asked them to look for missing objects in my car and if I could get a courtesy ride back to the s to my concerns about repairs and to my needs when I asked them to look for missing objects in my car and if I could get a courtesy ride back to the shop to pick up my car More

Efficient, professional, excellent With an appointment it is very easy to get the service(s) I needed. is very easy to get the service(s) I needed. More

Very knowledgeable and friendly She has always been very positive and focused on customer service positive and focused on customer service More

It was great. They are efficient and love the shuttle service Wouldn't change a thing. They are efficient and love the shuttle service Wouldn't change a thing. More

They were fast. Very efficient with their service. Friendly and receptive. The water in the lobby was nice Very efficient with their service. Friendly and receptive. The water in the lobby was nice More