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Kia of Lansing - Service Center

Lansing, MI

4.4
1,787 Reviews

1,787 Reviews of Kia of Lansing - Service Center

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April 02, 2024

Very friendly, very helpful, and very honest about what service actually needs to be done and even anything upcoming that might need to be done later. Good communication and they work with me well :-) More

by julnels
Recommend Dealer
Yes
Employees Worked With
Nicole
April 02, 2024

On time appointment, 30-45 minutes, good service Will continue to get my service at Lansing More

by bob.corey
Recommend Dealer
Yes
Employees Worked With
Ray Darnell
March 30, 2024

Kia cars are having major mechanical problems left and right. People are having to have completely new engines installed since their current engines are dying. Kia does not seem to know why this is happen More

by Rob Kates
Recommend Dealer
No
March 28, 2024

The dealership was prompt, professional, and courteous during my whole service visit. They always treat me like family! More

by ZOOTIE7.22
Recommend Dealer
Yes
Employees Worked With
Andy Hicks
March 27, 2024

Excellent Greeted me knew why I was there, explained everything,good customer service and timing was excellent. More

by ginaelam89
Recommend Dealer
Yes
March 27, 2024

Always have a wonderful experience, which is why I continue to come back. Have been getting my oil changes done with Kia for 10 years. Everyone is always very friendly and helpful. More

by Tammy.brown
Recommend Dealer
Yes
Employees Worked With
Can't remember his name because my memory is terrible. but he was super pleasant & very helpful!!
March 25, 2024

Very friendly and speedy service. Always makes sure I'm informed with what's going on. Never have to wait long and the lounge is nice with good coffee! More

by HKINNE119
Recommend Dealer
Yes
Employees Worked With
Andy Hicks
March 24, 2024

Always feel taken care of with your team! Every contact with every employee was perfect More

by Klowe060
Recommend Dealer
Yes
March 22, 2024

Very friendly and extremely helpful with replacing struts under warranty They were very friendly, very knowledgeable and eager to help More

by philgillespie
Recommend Dealer
Yes
March 21, 2024

I had an appointment for tires & alignment at 10a, car was finished around 2:30p. The wait was a little longer than I'd have liked, but still okay. The only complaint I have is that they left my tires/whe More

by jenifferobinson
Recommend Dealer
Yes
Employees Worked With
Nichole Burch
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