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Kia of Lansing - Service Center

Lansing, MI

4.4
1,787 Reviews

1,787 Reviews of Kia of Lansing - Service Center

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April 06, 2018

Service Department Superb as always. No long waits to get checked in. Super friendly staff, welcoming. Shuttle service if needed. Comfortable waiting area & updates on h More

by dejaeghermary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Knight, Chase Duncan & Corey Schmidt
April 05, 2018

Excellent service, as always I arrive 15 minutes late for my appointment. I ask if I can still get my oil change, I am told “Anything for you!”. I sit in a very nice waiting roo More

by TURNERRACING316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith, Jeremy,
April 04, 2018

11,000 maintenance I brought my 2016 KIA Sorento in for its scheduled maintenance, and I had no wait time whatsoever. They also activated my UVO App and informed me of a More

by chuckmurray57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service , Devan Reed
April 02, 2018

Great Service! Got my car right in. Everything was done the way it should be. Very pleased with the service and the treatment! This is why I chose Kia of Lansing for More

by CATHY.HICKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Sleight
April 02, 2018

Service center has always treated me with respect, all are friendly. Was able to put me in a loaner. Never can remember the gentleman's name that stands in t More

by 1redfeather75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy
April 02, 2018

Could not have been more helpful.thank u. Best service I ever had. Could have not asked for any thing more Your service manager Keith outstanding job took care of my tire problem fully satisf More

by jgrwgreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith, Jeff Darden
April 02, 2018

Very nice,helpful, just waited hour and half to get oil chan Very nice, helpful just waited hour and half for oil change. I've had appt. In past still took long time for oil change. Everyone very good. More

by lisa196565
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Darden
April 02, 2018

Great service central This a great place for fast friendly service. The waiting area was clean and comfortable with wi-fi access. I just wished they served hot dogs. More

by JERICHARD339
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2018

Best service in town! I have always brought my car to Kia of Lansing once the Hyundai of Lansing closed. Jeremy is still the reason I keep coming back. A1 customer service More

by D_LAR88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Smith7
March 30, 2018

Xcellent They are prompt ,curtiousand hel pful when you have questions. I would recommend this shop to my friends.I like the personal touch they provide. More

by pls949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Duncan technician