Kia of Lansing - Service Center

Morris Kia Optima Great job and customer service. Tires are working great and vehicle is running great after maintenance and oil change plus new tires. Enjoyable experi Great job and customer service. Tires are working great and vehicle is running great after maintenance and oil change plus new tires. Enjoyable experience overall. More

They do good work. They went to bat for me on an issue of warranty and fixed the problem. What more can you ask? They did the job well. They went to bat for me on an issue of warranty and fixed the problem. What more can you ask? They did the job well. More

Great Steve was awesome, super nice great guy to talk with and get information from. Made sure I was able to get all things I needed fixed on my car that da Steve was awesome, super nice great guy to talk with and get information from. Made sure I was able to get all things I needed fixed on my car that day More

Worry-free care Always prompt, always courteous. Services are explained clearly and completed quickly. I've never had a concern about any of the work, but I know that Always prompt, always courteous. Services are explained clearly and completed quickly. I've never had a concern about any of the work, but I know that they'll stand behind it. I wouldn't trust anyone else to keep me safely on the road. More

Awesome staff who are knowledgeable and friendly! Very friendly people who made my family and my special needs son feel welcome! We don’t always get that type of service. Thank you Kia of Lansing!!! Very friendly people who made my family and my special needs son feel welcome! We don’t always get that type of service. Thank you Kia of Lansing!!! More

We welcome you in the Kia family. I trust there expertise and experience to get honest and reliable service at a fare value. They make me feel like family. My daughter has a Kia, my so I trust there expertise and experience to get honest and reliable service at a fare value. They make me feel like family. My daughter has a Kia, my son has a Kia and we have brought two Kia's because they are dependable vehicles. THAT'S WHY OUR FRIENDS C US IN A KIA. More

The best! The best of the best! Always impressed by the friendliness, professionalism, and promptness. This team has excellent customer service skills! My famil The best of the best! Always impressed by the friendliness, professionalism, and promptness. This team has excellent customer service skills! My family really appreciates the great care and it’s why we continue to drive across town for it! More

Routine oil change I showed up to Kia for an oil change, without an appointment, and was helped immediately. Not only was my service complete in less than 30 minutes, th I showed up to Kia for an oil change, without an appointment, and was helped immediately. Not only was my service complete in less than 30 minutes, they performed a multi point check and noticed I could use a new set of cabin filters as well. All complete, like I said in less than 30, with a full service center full of customers. Very pleased! More

Settings I sent my car in with my husband because I was sick, but he seemed satisfied with the communication and the waiting area. I can't give it five stars I sent my car in with my husband because I was sick, but he seemed satisfied with the communication and the waiting area. I can't give it five stars because I have to reprogram settings after I get my car back. I find this annoying for just an oil change. For instance, my lights were no longer set on auto and my mode was changed from my normal Eco mode. Not sure what else I will find. I have not experienced this with other service departments. More

Great experience AGAIN The service department is always super helpful and fast! Love them all!!! I love how they take the time to explain everything!!! And as for sales I ha The service department is always super helpful and fast! Love them all!!! I love how they take the time to explain everything!!! And as for sales I have bought 2 cars from Kody and next car will be from him as well! More