Kia of Lansing - Service Center

Oil change and rotation I came in first thing Saturday morning, and was the first customer in line. They have a very efficient check in process, Jeremy asked what I needed, h I came in first thing Saturday morning, and was the first customer in line. They have a very efficient check in process, Jeremy asked what I needed, he said I was all set and went to the waiting room. Unfortunately, my car was put in line behind a customer getting new tires. No one recognized this until after I had been there for an hour and saw multiple customers come in then leave. Jeremy came in, explained the situation, apologized for the error and gave me a card for a free oil change. I will always respect and get behind any brand and service organization that is accountable for their actions. Although, I had to wait a little longer, the service is still top quality, and the customer experience is great. Thank you Kia of Lansing service department! More

Quick and easy I always am in and out when I go to get my oil changed. People are friendly and helpful, and the prices are competitive. Thanks, Kia of Lansing. I always am in and out when I go to get my oil changed. People are friendly and helpful, and the prices are competitive. Thanks, Kia of Lansing. More

Above and beyond! I was blown away be the amazing service I received from Kia of Lansing! Not only did they pick up and bring back my car for my service, they washed m I was blown away be the amazing service I received from Kia of Lansing! Not only did they pick up and bring back my car for my service, they washed my car inside and out. I was always kept up to date via text from Kale and he personally finished my car cleaning to make sure it was delivered on time. We have purchased 4 kia’s Now and recommended both purchase and service to many others. More

Best Service Ever I have to say that the Kia of Lansing Service Department is the best in the state. They always go above and beyond in trying to assist you and they m I have to say that the Kia of Lansing Service Department is the best in the state. They always go above and beyond in trying to assist you and they make your experience wonderful. Keith the manager of the service center in my opinion is what makes this place great. I have been a customer of this dealership since 2006 when I purchased my first Kia Sedona Van. Jeremy was the service advisor that always worked with me and I have grown very fond of him and trust his advice when it comes to the safety of my vehicles especially when I have young daughter's driving them. He is always greeting you with a smile and he takes care of everything from getting the car serviced, and arranging the courtesy van drop off and pick up. When I buy car price is always a concern but I do weigh Service very highly too because that vehicle could be with you for awhile and it is important that you know that you are in good hands. So if you are in the market for a vehicle know that you will be taken good care of by Keith and his team who take their jobs and relationships seriously. Thank you Keith for all that you have done for me! More

Excellent Great service! The service center always does a great job. oil change completed in under 45 minutes! The price is right too. I definitely recommend Ki Great service! The service center always does a great job. oil change completed in under 45 minutes! The price is right too. I definitely recommend Kia of Lansing. More

Memorable Courteous, friendly, and caring. Genuine service with a smile. Even other customers in the waiting room were very comfortable; which was very clean. Courteous, friendly, and caring. Genuine service with a smile. Even other customers in the waiting room were very comfortable; which was very clean. Thank you More

Great service but stop bugging me about the survey!!! You do a wonderful job. Fast. Thorough. Friendly. Very efficient! I don’t hate getting my car serviced anymore. BUT- after each service performe You do a wonderful job. Fast. Thorough. Friendly. Very efficient! I don’t hate getting my car serviced anymore. BUT- after each service performed, I get multiple emails requesting I fill out a survey. Daily. If I don’t answer, I get calls... automated calls. Not even a real person. If I still don’t do the survey, I get requested by text!! Stop already! It makes me not want to return. More

engine light came on Engine light came on Saturday morning. I went down to dealership, taken care of right away. Not sure why I came on but helpful just the same. Engine light came on Saturday morning. I went down to dealership, taken care of right away. Not sure why I came on but helpful just the same. More

Good efficient service for all matters to date I prefer to get my service done at the dealer I purchase from for resale records. To date I've received nothing but quick and efficient service for w I prefer to get my service done at the dealer I purchase from for resale records. To date I've received nothing but quick and efficient service for what ever is needed. I've recommended Kia of Lansing to many people here at work, one did purchase a Soul this past year. More

Good day They had me in and out in under 2 hours. On a usebwith a ford f150 all the guys where great. I take all my vehicles to KIA of Lansing for service. They had me in and out in under 2 hours. On a usebwith a ford f150 all the guys where great. I take all my vehicles to KIA of Lansing for service. More