Kia of Lansing - Service Center

Fantastic It was a great time. They treated me very well, service was not too long. It was a good experience overall. No complaints from me. It was a great time. They treated me very well, service was not too long. It was a good experience overall. No complaints from me. More

I don’t know Over Hall I love all the staff at kia But I’m a little not pleased with them Like if u rotate tires don’t u balance them as well ... One would thi Over Hall I love all the staff at kia But I’m a little not pleased with them Like if u rotate tires don’t u balance them as well ... One would think More

Exceptional I woke up and needed to rush to work, as I pulled out of my driveway I realized I had zero air in one of my tires. I instantly pulled back into my dri I woke up and needed to rush to work, as I pulled out of my driveway I realized I had zero air in one of my tires. I instantly pulled back into my driveway and reached out to Kia of Lansing. I was informed of the towing service on my car window. Kia of Lansing made this process incredibly easy for me. They took care of everything while I was at work, called me with updates and I was able to quickly pick up my car after work. More

Quick helpful and reassuring Good service everyone was very helpful.i had no problems getting all the questions i needed answered done. Thank you for your service and dedication t Good service everyone was very helpful.i had no problems getting all the questions i needed answered done. Thank you for your service and dedication to my vehicle. More

Excellent Service Kia of Lansing is the best in my eyes!! I love the Service Department! Jeremy always helps me! I would send all my family and friends to KIA!! Kia of Lansing is the best in my eyes!! I love the Service Department! Jeremy always helps me! I would send all my family and friends to KIA!! More

Excellent service Very friendly service! Called in the morning and able to get an appointment that day. It only took 25 minutes and everyone had a smile. Thank you. Very friendly service! Called in the morning and able to get an appointment that day. It only took 25 minutes and everyone had a smile. Thank you. More

Oil change I am always approached in a welcoming way. I feel like they are going to do what is best for me, not always what would be easy to sell me. The waiting I am always approached in a welcoming way. I feel like they are going to do what is best for me, not always what would be easy to sell me. The waiting area is nice and they keep me up to date on the process during service. More

Excellent Service I would like to thank Jeremy and his team on supplying me good service over the years. I hope the service will be the same in Tampa. Best Wishes. I would like to thank Jeremy and his team on supplying me good service over the years. I hope the service will be the same in Tampa. Best Wishes. More

Repair of pinhole leak in tire Service was excellent, friendly and speedy.. Jacob was very clear about the problem and kept me updated as they worked on it. He is a real pro. Service was excellent, friendly and speedy.. Jacob was very clear about the problem and kept me updated as they worked on it. He is a real pro. More

Oil change and rotation I came in first thing Saturday morning, and was the first customer in line. They have a very efficient check in process, Jeremy asked what I needed, h I came in first thing Saturday morning, and was the first customer in line. They have a very efficient check in process, Jeremy asked what I needed, he said I was all set and went to the waiting room. Unfortunately, my car was put in line behind a customer getting new tires. No one recognized this until after I had been there for an hour and saw multiple customers come in then leave. Jeremy came in, explained the situation, apologized for the error and gave me a card for a free oil change. I will always respect and get behind any brand and service organization that is accountable for their actions. Although, I had to wait a little longer, the service is still top quality, and the customer experience is great. Thank you Kia of Lansing service department! More