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Kia of Lansing - Service Center

Lansing, MI

4.4
1,787 Reviews

1,787 Reviews of Kia of Lansing - Service Center

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May 18, 2018

Because they act like it's not their fault but I feel that I'm not for sure because I got my tail light fixed in my Jeep but now my radios messing up and it was working perfectly fine before I brought it in More

by willieaustin345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Darden
May 17, 2018

Fantastic It was a great time. They treated me very well, service was not too long. It was a good experience overall. No complaints from me. More

by john49050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Strpko and Steven Knight
May 17, 2018

I don’t know Over Hall I love all the staff at kia But I’m a little not pleased with them Like if u rotate tires don’t u balance them as well ... One would thi More

by jackie74j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremery, Isaac Hidalgo
May 17, 2018

Exceptional I woke up and needed to rush to work, as I pulled out of my driveway I realized I had zero air in one of my tires. I instantly pulled back into my dri More

by sb_jabba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department (name unknown), Devan Reed
May 15, 2018

Quick helpful and reassuring Good service everyone was very helpful.i had no problems getting all the questions i needed answered done. Thank you for your service and dedication t More

by aliyah931
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Campbell
May 14, 2018

Excellent Service Kia of Lansing is the best in my eyes!! I love the Service Department! Jeremy always helps me! I would send all my family and friends to KIA!! More

by SalazarT2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy in Service, Mando Orta, Jeff Darden
May 14, 2018

Excellent service Very friendly service! Called in the morning and able to get an appointment that day. It only took 25 minutes and everyone had a smile. Thank you. More

by vmitt313
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I didn't get their names
May 10, 2018

Oil change I am always approached in a welcoming way. I feel like they are going to do what is best for me, not always what would be easy to sell me. The waiting More

by COGONZALESJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2018

Excellent Service I would like to thank Jeremy and his team on supplying me good service over the years. I hope the service will be the same in Tampa. Best Wishes. More

by carlton_edward
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
jeremy
May 08, 2018

Repair of pinhole leak in tire Service was excellent, friendly and speedy.. Jacob was very clear about the problem and kept me updated as they worked on it. He is a real pro. More

by jrbell.phd49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Campbell
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