Kia of Lansing - Service Center

I was told my car had to be there all day, so I made special arrangements to make it happen. The work only took 15 minutes, now I have to make a extra trip back. You sold me the car, I feel like you sho special arrangements to make it happen. The work only took 15 minutes, now I have to make a extra trip back. You sold me the car, I feel like you should know what parts are on it and what it needs. More

Apparently my coolant was “completely dry” never asked if I wanted it fill up or anything, paid for a tire rotation, I don’t even think they rotated my tire. They never out any air into my tires, had one tir I wanted it fill up or anything, paid for a tire rotation, I don’t even think they rotated my tire. They never out any air into my tires, had one tire a little lower than the rest it was the same when I left. More

Everyone was very helpful, service was quick and easy. I wish I could remember the person’s name that helped me out. I wish I could remember the person’s name that helped me out. More

the people in the service Dept. Did a Great job taken care of me..he got back tp me every twenty min. in the mean time i was able to get drink pop or coffee.. Did a Great job taken care of me..he got back tp me every twenty min. in the mean time i was able to get drink pop or coffee.. More

It was great, but I would like the multi point inspection explained to me after the maintenance is finished, like if any belts or anything needs to be replaced. explained to me after the maintenance is finished, like if any belts or anything needs to be replaced. More

Very professional and finished in a timely manner. First time at the dealership but made me want to continue business there. First time at the dealership but made me want to continue business there. More

Great and professional. Did the job in a timely manner and as quickly as possible. Did the job in a timely manner and as quickly as possible. More

Great service. Very fast also. Fast at doning the recall. Always great service. Keep up the good work. Very fast also. Fast at doning the recall. Always great service. Keep up the good work. More

Fast and efficient Very nice people and very much took care of what I asked care of what I asked More

service department was very clean and organized with polite service people. thank you very much polite service people. thank you very much More