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Kia of Lansing - Service Center

Lansing, MI

4.4
1,787 Reviews

1,787 Reviews of Kia of Lansing - Service Center

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May 30, 2024

Friendly and professional service! Communication was much better than the past couple of years. Thank you! More

by donna678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
May 30, 2024

Helpful service tech and sales person. Speedy service and convenient and reliable ride service. Straight forward pricing and thorough explanation of what was fixed. More

by STACYMELLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
May 26, 2024

They’ve helped me in multiple ways now seeing that I’ve been struggling. Multiple employees have came up with solutions to help me within what they’re allowed to do. More

by jennis7242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Hicks, Nicholas Mitchell
May 26, 2024

Friendly service and they explained things. I booked the earliest appointment, so I thought the wait would be 2 hours. After I sat in the lobby waiting, they said the workers wouldn’t be in unt More

by Swclout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

The service manager was very helpful and took good care of us get our recall work done on our car. More

by lanaenustun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager, Mr. Slaght.
May 25, 2024

They were really efficient and helped me with the whole process. All staff were very pleasant and kind. More

by harshanisewvandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
May 25, 2024

Everyone is always so nice, prompt and professional! Enjoy doing business with Kia Service. Center. More

by AMYALLEND7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Slow service department and expensive. .. There was no communication on pricing... It took two hours for an oil change and tire rotation. Very disappointed More

by ND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
May 24, 2024

The service department is efficient and competent. Cars are serviced quickly. A very nice experience More

by rt_goodrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
May 22, 2024

Very polite staff that kept me informed about my car and the status of the service More

by Robynmonville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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