Kia of Lansing - Service Center

The Service Department was helpful and got the work done to our satisfaction. Ray was helpful and helpful throughout the process. Unfortunately, the price I signed my name to move forward with repairs o to our satisfaction. Ray was helpful and helpful throughout the process. Unfortunately, the price I signed my name to move forward with repairs on the app was dramatically different then the actual price of the repair. Nearly 30% higher than what I signed off on. Very disappointed! More

Service associate was incredibly nice. Recalls were completed extremely fast, so I was able to get my car back quickly. Recalls were completed extremely fast, so I was able to get my car back quickly. More

Ray was great to work with. He was very patient and understanding for my situation. He was very patient and understanding for my situation. More

They got the work done fast. And washed the car after. Awesome job, great staff And washed the car after. Awesome job, great staff More

The service department is on time, friendly and thorough. The waiting room is clean and comfortable. The waiting room is clean and comfortable. More

I'm very happy with the service I receive at Kia. Robert went above and beyond! Very pleased!! Robert went above and beyond! Very pleased!! More

Hopefully won’t have to work with them again in the future. I will find another dealership to go to. future. I will find another dealership to go to. More

Never received call about parts that were ordered to fix a recall. Called to check on parts and was placed on hold for 10 minutes and still have not heard anything about parts. a recall. Called to check on parts and was placed on hold for 10 minutes and still have not heard anything about parts. More

The service was great, as always! !! Thank you Kia for always being quick and dependable. !! Thank you Kia for always being quick and dependable. More

Nice people but hard to get them to answer the phone to set up an apt. set up an apt. More