Kia of Lansing

Best Service Ever I have to say that the Kia of Lansing Service Department is the best in the state. They always go above and beyond in trying to assist you and they m I have to say that the Kia of Lansing Service Department is the best in the state. They always go above and beyond in trying to assist you and they make your experience wonderful. Keith the manager of the service center in my opinion is what makes this place great. I have been a customer of this dealership since 2006 when I purchased my first Kia Sedona Van. Jeremy was the service advisor that always worked with me and I have grown very fond of him and trust his advice when it comes to the safety of my vehicles especially when I have young daughter's driving them. He is always greeting you with a smile and he takes care of everything from getting the car serviced, and arranging the courtesy van drop off and pick up. When I buy car price is always a concern but I do weigh Service very highly too because that vehicle could be with you for awhile and it is important that you know that you are in good hands. So if you are in the market for a vehicle know that you will be taken good care of by Keith and his team who take their jobs and relationships seriously. Thank you Keith for all that you have done for me! More

Great Customer Service It took only two hours to walk out with the keys to my new car - and that included the test drive and appraisal for my trade-in! AWESOME!! It took only two hours to walk out with the keys to my new car - and that included the test drive and appraisal for my trade-in! AWESOME!! More

Excellent Great service! The service center always does a great job. oil change completed in under 45 minutes! The price is right too. I definitely recommend Ki Great service! The service center always does a great job. oil change completed in under 45 minutes! The price is right too. I definitely recommend Kia of Lansing. More

Easy and fast Isaac Hidalgo was very helpful & listened to me regarding what I was looking for in a car. He kept in touch with me & found my perfect car! I couldn't Isaac Hidalgo was very helpful & listened to me regarding what I was looking for in a car. He kept in touch with me & found my perfect car! I couldn't be happier! More

Memorable Courteous, friendly, and caring. Genuine service with a smile. Even other customers in the waiting room were very comfortable; which was very clean. Courteous, friendly, and caring. Genuine service with a smile. Even other customers in the waiting room were very comfortable; which was very clean. Thank you More

Great met my expectations. Great salesperson. She worked with me as far as getting a payment that I wanted. The vehicle has some extra features that amazed me. I will recommend Great salesperson. She worked with me as far as getting a payment that I wanted. The vehicle has some extra features that amazed me. I will recommend other people I know to ask for Stacey. Thank More

Great service but stop bugging me about the survey!!! You do a wonderful job. Fast. Thorough. Friendly. Very efficient! I don’t hate getting my car serviced anymore. BUT- after each service performe You do a wonderful job. Fast. Thorough. Friendly. Very efficient! I don’t hate getting my car serviced anymore. BUT- after each service performed, I get multiple emails requesting I fill out a survey. Daily. If I don’t answer, I get calls... automated calls. Not even a real person. If I still don’t do the survey, I get requested by text!! Stop already! It makes me not want to return. More

Great fast easy Overall it was great! They really worked fast for us as I had my 8 mouth daughter with due to our babysitter falling through at the last minute! I had Overall it was great! They really worked fast for us as I had my 8 mouth daughter with due to our babysitter falling through at the last minute! I had great service and love my new car More

Great Experience As always our Kia dealership took great care of us. We were in and out of the dealership with a new car in less than 2 hrs. Mondo was our salesman an As always our Kia dealership took great care of us. We were in and out of the dealership with a new car in less than 2 hrs. Mondo was our salesman and this is the second Sorento we bought from him. His honesty and customer care is second to none. More

engine light came on Engine light came on Saturday morning. I went down to dealership, taken care of right away. Not sure why I came on but helpful just the same. Engine light came on Saturday morning. I went down to dealership, taken care of right away. Not sure why I came on but helpful just the same. More