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Kia of Irvine

Irvine, CA

4.3
415 Reviews

45 Oldfield

Irvine, CA

92618

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Showing 415 reviews

June 05, 2025

Irvine Kia was great to work with. Clear and timely communication throughout the entire service experience. More

by Kentumbleson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew F. in Service Dept
Jun 06, 2025 -

Kia of Irvine responded

We're delighted to hear that you had a great service experience with us at Kia of Irvine! Clear and timely communication is what we strive for, so it's wonderful to know we hit the mark. Thanks for choosing us!

June 03, 2025

I was in last week to take my Kia Sedona that has had multiple problems. It had a new transmission put it about six months ago, and since i got it back it has been ticking. I called Gary and he told me t More

by janetd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad, gary
Jun 23, 2025 -

Kia of Irvine responded

Janet, I'm sorry to hear about your experience and the confusion surrounding the repairs. It's great that Gary was helpful, but concerning to learn about these discrepancies in service recommendations. We strive for transparency and fairness with all our customers and ask that you please reach out if you have any further questions or concerns you'd like us to address directly. Thank you, Dennis Weaver - General Manager - dweaver@kiaofirvine.com

June 03, 2025

Always a great experience with this dealership, service department is always friendly and professional. Guest area is clean and inviting. More

by fletchaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo
Jun 03, 2025 -

Kia of Irvine responded

Thank you for sharing your positive experience with Kia of Irvine! We're delighted to hear that our service department and guest area met your expectations. We look forward to welcoming you back in the future!

June 02, 2025

Fast and efficient check in. Car was serviced and returned to me within estimated time frame. More

by bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arsany.
Jun 02, 2025 -

Kia of Irvine responded

We are so happy that our Kia of Irvine team earned your 5 stars. Thanks, Bill!

June 01, 2025

Kia of Irvine has been consistent with their service for the past 5 years that I have gone. The servicemen are always polite, trustworthy and honest in their dealings. I last took my 2017 KIA Sorento in for More

by Mylumpy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Jun 02, 2025 -

Kia of Irvine responded

We're delighted to hear about your positive experiences over the years with Kia of Irvine! It's wonderful that both Danny and Brad provided you with attentive service during your recent visit. Thank you for trusting us with your 2017 KIA Sorento, and we look forward to continuing this great relationship!

May 29, 2025

Amanda was amazing! ! she found that we had a maintenance agreement, which we forgot about and found a coupon to apply to towards what we owed. she explained everything t More

by eve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda -service dept
May 29, 2025 -

Kia of Irvine responded

It's fantastic to hear that Amanda provided such thorough and helpful service at Kia of Irvine, Eve! We're glad she could assist with your maintenance agreement and ensure everything was clear for your 45k-mile service. Thanks for sharing this great feedback!

May 28, 2025

30K mile service with 20% mailer discount. Car received sooner than promised and a car wash too. Extremely happy with service. More

by grameysue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard/Ricardo in service.
May 28, 2025 -

Kia of Irvine responded

We're delighted to hear that you had a great experience with your 30K service at Kia of Irvine! It's fantastic that the team exceeded expectations and even included a car wash. Thanks for choosing us, and we look forward to serving you again!

May 25, 2025

Brad: Went out of is way to help me. This rare with dealerships. This is my second Kia and they are great cars. More

by misch626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
May 27, 2025 -

Kia of Irvine responded

We're delighted to hear that Brad provided exceptional service at Kia of Irvine! It's wonderful to know you're enjoying your second Kia. Thanks for sharing your experience with us!

May 24, 2025

Brad Brooks in service is the best! His team found the problem with my Kia Soul after another dealership couldn’t, and soon my car will run like new again. More

by kwelker110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Brooks
May 27, 2025 -

Kia of Irvine responded

We're delighted to hear that Brad and the service team at Kia of Irvine were able to resolve the issue with your Kia Soul. Thank you for trusting us, and we look forward to seeing your car running like new!

May 22, 2025

Well, Daniel was very pleasant! I don’t know about the dealership! I didn’t have pleasant experience when we were looking for car! More

by Hema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services dept
May 27, 2025 -

Kia of Irvine responded

Thank you for sharing your feedback about Daniel's service at Kia of Irvine. We're sorry to hear that the overall dealership experience didn't meet your expectations, and we appreciate your input as it helps us improve. If there's anything specific you'd like to discuss or if we can assist further, please let us know!

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