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Kia of Irvine

Irvine, CA

3.9
377 Reviews

45 Oldfield

Irvine, CA

92618

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Showing 377 reviews

March 19, 2025

First time at Kia Irvine for recalled parts. Got an early appointment. The entire process was efficient and very respectful of my time. Thank you for the assist! I will definitely be back and I More

by ArnoldoM777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel from servicing
Mar 20, 2025 -

Kia of Irvine responded

Thank you for choosing Kia of Irvine for your service needs! We're delighted to hear that the process was efficient and respectful of your time. We look forward to welcoming you back in the future!

March 05, 2025

Great dealership and service. Would recommend. Took my car in for oil change and tire rotation. Met with Greg, very personable and friendly. Kept me informed and car was ready o More

by Dottiej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg in the service department
Mar 05, 2025 -

Kia of Irvine responded

Dottie, we're delighted to hear that Greg and the team at Kia of Irvine provided you with excellent service. Thank you for recommending us!

February 21, 2025

Irvine Kia service department is awesome. I worked with Ricardo to complete scheduled maintenance within the time stated. He kept me informed of the status while I waited. The lounge is fu More

by Shantastic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RICARDO
Feb 24, 2025 -

Kia of Irvine responded

We're delighted to hear that Ricardo and the Kia of Irvine service team provided such a seamless experience for you. It's great to know you enjoyed our lounge amenities and complimentary car wash too! Thanks for sharing your positive feedback with us!

February 20, 2025

This dealership used to be one of the best, but since is been through lot changes you can tell the environment has change. The waiting room lobby is a mess there is not charging tables a used to be .they do More

by Aless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda at sales department was really nice
Mar 03, 2025 -

Kia of Irvine responded

Thank you for sharing your feedback. It's disappointing to hear that the recent changes have impacted your experience with us, and we apologize if we've fallen short of expectations. We value our customers' input and are committed to improving our service quality. If you'd like to discuss this further or share additional thoughts, please feel free to reach out anytime. Best, Dennis Weaver - General Manager - dweaver@kiaofirvine.com

February 19, 2025

Service advisor kept me apprised throughout the process. Excellent communication and car was ready sooner than estimated time. More

by HankD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo
Feb 20, 2025 -

Kia of Irvine responded

Hank, we're delighted to hear that our service advisor kept you informed and exceeded your expectations at Kia of Irvine. Thanks for sharing your experience!

February 18, 2025

Amazing leasing experience with Jared. Professional and courteous. Highly recommend, we actually had an enjoyable experience More

by Hrhj1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Smith
Feb 19, 2025 -

Kia of Irvine responded

We're delighted to hear that Jared provided you with a professional and enjoyable leasing experience at Kia of Irvine. Thank you for the high recommendation!

February 13, 2025

Thank you Kurt & Dorian! !! You went above and beyond. I will buy my next car with you too. More

by stacylovesbrett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tin Pham
Feb 13, 2025 -

Kia of Irvine responded

Stacy, congrats on your new car! We'll pass your kudos along to Kurt and Dorian and thank them for their standout service. The Kia of Irvine team looks forward to assisting you next time!

February 11, 2025

Most impressed with my Service Advisor Andrew Ferran. Got us in and out quickly and found a pending issue he addressed while they had the car. More

by Gjnibuhs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Ferran
Feb 12, 2025 -

Kia of Irvine responded

We're delighted to hear that Andrew provided such efficient service at Kia of Irvine! It's great knowing he was able to address your car's needs promptly. Thank you for sharing this positive experience with us!

February 07, 2025

Service was quick and there is a comfortable lounge to wait in. Danny was very helpful More

by Chrisbedbathbeyond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Feb 07, 2025 -

Kia of Irvine responded

We are so happy that our Kia of Irvine team delivered an excellent experience. Danny is certain to appreciate your kind words. Thank you, Chris!

February 06, 2025

Very courteous and professional We didn’t have to wait a long time For car being teady More

by helgayaillenb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept Bradley
Feb 06, 2025 -

Kia of Irvine responded

We're happy to hear that your Kia of Irvine experience was a smooth success!

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