
Kia of Irvine
Irvine, CA
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I wanted to express my gratitude for helping resolve an issue I had with my 2014 Kia Cadenza. I met with Andrew Ferran and Christian Viera. Both were very professional and courteous in helping me resolve issue I had with my 2014 Kia Cadenza. I met with Andrew Ferran and Christian Viera. Both were very professional and courteous in helping me resolve a recall seal on my windshield. This reflects what you can expect dealing with Kia of Irvine. Kudo's to those two for a job well done. Jim McLeary More
I was in last week to take my Kia Sedona that has had multiple problems. It had a new transmission put it about six months ago, and since i got it back it has been ticking. I called Gary and he told me t multiple problems. It had a new transmission put it about six months ago, and since i got it back it has been ticking. I called Gary and he told me to bring it in, when i did the mechanic told me it isn’t unusual for cars with high mileage. The ticking continued called Gary again. I brought my car back in, Gave me a loaner, (Gary has been very helpful) they called me the next day telling me i needed to replace a hose for $1295, that i had an oil gasket needing replacement, which i was told was replaced after my transmission had gone out, a transmission flush and a couple of other things for a total of 3500. Brad told me i had to leave it there. I didn’t. I took my car to a mechanic instead who told me that Kia was scamming me and charged me only $600 More
Kia of Irvine has been consistent with their service for the past 5 years that I have gone. The servicemen are always polite, trustworthy and honest in their dealings. I last took my 2017 KIA Sorento in for the past 5 years that I have gone. The servicemen are always polite, trustworthy and honest in their dealings. I last took my 2017 KIA Sorento in for service on May 30, 2025 and Danny was so very helpful, he assured me that I would be taking good care of and I absolutely was. When I arrived to pickup my vehicle Danny was out to lunch and Brad assisted me with my check out payment, his smile and attentiveness was outstanding! He informed me that he would let Daniel know that I came by to pickup my vehicle. Thank you for your awesome service Kia of Irvine! More
Amanda was amazing! ! she found that we had a maintenance agreement, which we forgot about and found a coupon to apply to towards what we owed. she explained everything t ! she found that we had a maintenance agreement, which we forgot about and found a coupon to apply to towards what we owed. she explained everything that would be done on the 45,000 service and verified my vehicle had a recall …. no surprises!!! More