Kia of Everett - Service Center

Overall fine experience. It did grate on me though that your employees are so adamant about filling out the review - and went as far as highlighting the answers I should give It did grate on me though that your employees are so adamant about filling out the review - and went as far as highlighting the answers I should give - indicating that you are not looking for an honest review. Honestly, acceptable service - done on time, and to my satisfaction. But the review process and how pushy the employees are about filling out a perfect review makes me want to give lower ratings then you deserve. More

JP was very professional and courteous. Service was completed ahead of schedule. I appreciated that very much.. Service was completed ahead of schedule. I appreciated that very much.. More

Thanks for your help during our visit and for taking in all the notes I had to give. all the notes I had to give. More

Drive in to lot was good clean. The inventory was set up so all inventory could be easily seen. In my case the dealership had a very specific hard to find Mercedes Benz, that we pur The inventory was set up so all inventory could be easily seen. In my case the dealership had a very specific hard to find Mercedes Benz, that we purchased. I was approached by a member of the sales staff very professionally and he made me feel comfortable from the start. Kyler Hockaday, took me through the process and made it simple and easy and yes, fun. More

Everyone and I mean everyone is so nice. They have great friendly eye contact very helpful wonderful They have great friendly eye contact very helpful wonderful More

After buying GMCs and Hyundais, this KIA service department is the best I have ever experienced. The personnel and timeliness of getting the job completed are amazing. Morgan is a fabulous service r department is the best I have ever experienced. The personnel and timeliness of getting the job completed are amazing. Morgan is a fabulous service rep and human. He always takes great care of my car and all of the details. I highly recommend him and KIA of Everett. More

Always a Pleasure doing business and getting the car serviced. No issue, worries and always kept up to date and told about recommended services the car needs. Very Much Appreciated !! serviced. No issue, worries and always kept up to date and told about recommended services the car needs. Very Much Appreciated !! More

They were very nice to my daughter and explained everything to her -since this was her first time get a oil change by herself everything to her -since this was her first time get a oil change by herself More

Very helpful with info. Whoever made the appt told me it would be only 2 hours was not aware of the maintenance of an EV. I had the tires rotated, windshield wipers replac Whoever made the appt told me it would be only 2 hours was not aware of the maintenance of an EV. I had the tires rotated, windshield wipers replace and the washer fluid added. However, not the service tech's fault, I had to make a second appt to have all the fluids tested/changed as it would take too many hours at the late time my appt was for. More

Always does a good job. Good service by phone and in person. There are a lot better at service than this questionnaire is. It’s repetitive and not user-friendly. Good service by phone and in person. There are a lot better at service than this questionnaire is. It’s repetitive and not user-friendly. More