Kia of Everett - Service Center

👍 The service department is like being between a rock and a hard place. The Rock is the customer who is supposed to always be right. Unfortunately, the service department has to play within the rules tha and a hard place. The Rock is the customer who is supposed to always be right. Unfortunately, the service department has to play within the rules that the manufacturer sets. This makes it very challenging at times in the perception of the customer to be taken care of them. I appreciate their position and Kia of Everett does a great job of taking care of their customers within the confines of the rules. Just remember we are all human and we’re all just trying to do the best we can. Two thumbs up! 👍👍 More

Was well cared for. Everything was explained to me. Kept me up to date on all that was going on with me car. Everything was explained to me. Kept me up to date on all that was going on with me car. More

Very communicative and helpful. Asked questions and laid out options. Didn't feel forced to do anything Asked questions and laid out options. Didn't feel forced to do anything More

Appreciate the friendly and professional service. Good communication, and nice to have the car washed. Good communication, and nice to have the car washed. More

Excellent and prompt service. Of course I was the first car in the door that day. They did a software update to my vehicle. They also said they would wash the car. I can’t tell if Of course I was the first car in the door that day. They did a software update to my vehicle. They also said they would wash the car. I can’t tell if the my did or not but I could for sure tell they didn’t vacuum the inside so I had to take a star off for that. More

Professional, prompt, thorough and friendly service every time I come in to Kia of Everett. time I come in to Kia of Everett. More

I stopped going to Chuck Olson Kia because of the terrible service I was receiving. Driving a little further to Kia of Everett is well worth it! terrible service I was receiving. Driving a little further to Kia of Everett is well worth it! More

Your service is wonderful! The oil change took less time than expected. The car wash is nice. The oil change took less time than expected. The car wash is nice. More

Kia of Everett is very accommodating for its customers. Also, all of the staff are super friendly, very inviting & a clean space overall five stars. Also, all of the staff are super friendly, very inviting & a clean space overall five stars. More

Timing was exactly what I was told it would be,car was washed and I left satisfied. washed and I left satisfied. More