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647 Reviews of Kia of Everett - Service Center
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Verified Customer
June 18, 2024
Nadia was wonderful! I don’t always have a great experience at this dealership but she was lovely and made sure I was taken care of throughout the time that they had my v I don’t always have a great experience at this dealership but she was lovely and made sure I was taken care of throughout the time that they had my vehicle. More
by sashavernele
June 17, 2024
Great customer service and knowledgeable with every aspect of my service done on time with car washed aspect of my service done on time with car washed More
by brendawashington797
June 17, 2024
I have very good experience with Kia of Everett, especially with Nadia for very good costumer that she is. THANKS!!! especially with Nadia for very good costumer that she is. THANKS!!! More
by ALDO6913
Employees Worked With
June 14, 2024
This dealership had great customer service and the service was very quick we will definitely come back again. service was very quick we will definitely come back again. More
by Ceeks2004
Employees Worked With
June 14, 2024
Everyone was so nice! I was greeted almost immediately and the service was finished faster than I expected. I was greeted almost immediately and the service was finished faster than I expected. More
by nicole.orlina.k
Employees Worked With
June 13, 2024
We had great service and I really appreciate that Salesman was really great. We even got a discount. Guess we made here for so long thank you so much. Salesman was really great. We even got a discount. Guess we made here for so long thank you so much. More
by regina.hank66
Employees Worked With
Nick howes
June 12, 2024
My experience at the Kia Everett service station left much to be desired. I brought in my 2023 Kia Sorento, still under warranty, to address a fogged headlamp on the driver's side. Despite expecting a st much to be desired. I brought in my 2023 Kia Sorento, still under warranty, to address a fogged headlamp on the driver's side. Despite expecting a straightforward fix, I was informed that the replacement of the headlamp panel, costing around $3000, wouldn't be covered by the warranty. The reason? Allegedly, damage caused by an external object like a stone doesn't qualify. I pressed the representative for clarification, as there were no visible signs of impact, but received no satisfactory explanation. Despite promises of follow-up, my inquiries were met with silence, with no returned calls despite multiple attempts. Frustrated by the lack of communication and assistance, I reached out to other Kia service centers in Shoreline, Tacoma, and Kirkland, all of which assured me the repair would indeed be covered under warranty. Ultimately, I took my car to the Tacoma (Fife) service station, where they promptly addressed the issue at no cost to me. It's baffling that while warranties are typically backed by the parent company, this service center (Kia of Everett) seemed hesitant to honor it. The poor communication and reluctance to uphold warranty commitments were deeply disappointing. More
by Sanjeevi.vemuri
Employees Worked With
