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Kia of Everett - Service Center

Everett, WA

4.7
646 Reviews

646 Reviews of Kia of Everett - Service Center

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August 18, 2024

Friendly and knows her job made the appointment easy and they even finished the appointment early More

by punk36544
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

it’s poorly handled seller buyer process which includes assurance which is just a marketing gimmick. I don’t think, I will be buying an unreliable , unsafe KIA EVs again. Regardless of the fake assurance f More

by ManuJ4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Butler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Jakel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cody McWilliams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyler Hockaday
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not easy to get the deal that was first promised as assurance during deal and post course of actions
Aug 19, 2024 -

Kia of Everett responded

Good morning, thank you for your feedback, I have a few questions, and I would like very much to have a few moments of your time so that I can better understand your source of frustration.

August 17, 2024

Scheduled a recall service 2 months in advance. Upon arrival I was told that loaners are to be arranged in advance. The staff was aware that it would take at least half a day, they were aware about More

by asdfghjk
Recommend Dealer
No
Employees Worked With
No clue
August 17, 2024

very good service - kept me informed throughout the process. I would recommend to my friends. More

by rieners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Weedin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Keeten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Lett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Buckingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadia Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

Very professional, competent and congenial! The staff welcome me, listen to my concerns carefully, keep me updated as my car is being serviced and stick to the schedule they estimate. When a More

by JONATHANROBERTKELLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Weedin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

Steve was a great help, from start to finish, with having my vehicle serviced under warranty. More

by FRFOREST7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Weedin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

He kindly explained about 30K miles maintain for my vehicle. And everyone has a friendly. So, I was happy when I visited the dealership. More

by sunheho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Keeten
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

They were nice, accommodating, and transparent with the pricing. Fast friendly service, would go there again. More

by Lizbensch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

After completing service at your dealership, I left the next day for a trip to Portland. During the drive, I heard a strange noise coming from the car, and the steering wheel was shaking. I had the car i More

by robins198711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morgan Keeten
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Super courtesy and helpful! Provided a lyft back to my home and back to dealership after work was done, which was super convenient. Made me definitely consider buying another KI More

by jawang.um
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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