Kia of Everett - Service Center

Great service. Betty was very helpfull and a great customer service rep for this service Betty was very helpfull and a great customer service rep for this service More

Oil change and inspection was fine, but service counter was very slow--under staffed? They did not call to let me know service was completed. I had to call them when more time than stated had passed. T was very slow--under staffed? They did not call to let me know service was completed. I had to call them when more time than stated had passed. The car was, in fact, ready. I was disappointed to get a car-wash voucher instead of a clean car! More

Great service on my car. Morgan worked with me so I could get all my item for my service. Morgan worked with me so I could get all my item for my service. More

Betty was very helpful and explained everything in detail. I will definitely return to her service department at Kia of Everett if I need anything done on my 2025 Kia Carnival. Thank you Betty for ext detail. I will definitely return to her service department at Kia of Everett if I need anything done on my 2025 Kia Carnival. Thank you Betty for extreme excellent service. More

Great service department. Work completed on-time. Friendly at drop-off, pick-up, and on the phone. Work completed on-time. Friendly at drop-off, pick-up, and on the phone. More

They were extremely helpful and fast repairing my car when a sensor needed replacement. This is not my local Kia dealership but I will be coming back to work with Morgan and his team at the service cente when a sensor needed replacement. This is not my local Kia dealership but I will be coming back to work with Morgan and his team at the service center! More

They were great ! Even tho the same problem has needed fixed multiple times they have always fixed it. And every time they are respectful and quick about it. Especial Even tho the same problem has needed fixed multiple times they have always fixed it. And every time they are respectful and quick about it. Especially the last time when offering me a rental car that’s always nice when you have a toddler I need to be able to get around. More

I kind of have a problem because I was originally quoted for the work on the paper that they gave me at $816.00 and when I asked my mechanic, he said that's about right but then when I called back, there wa for the work on the paper that they gave me at $816.00 and when I asked my mechanic, he said that's about right but then when I called back, there was $1,400. And then they called and said that there would be a few more things and so I calculated it to be around $1600 but then when I got there and all of a sudden and done, I ended up spending $1957 when my original quote was $800 and that was extremely disturbing to me. I'm on a fixed income and this took a huge chunk out of my budget because I didn't think that $800 was high already and just about killed me. I know that the work had to be done, but I feel like it was way more expensive than it needed to be.?? More

The team was kind and accommodating, allowing us to get into an open slot for our repair as quickly as possible! Everyone was friendly, and our car came back great! into an open slot for our repair as quickly as possible! Everyone was friendly, and our car came back great! More

It was good. Morgan was friendly and professional. It also wasn't a long wait to get my car back which is nice. Morgan was friendly and professional. It also wasn't a long wait to get my car back which is nice. More