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Kia of Dayton
Huber Heights , OH
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Recalls fixed I couldn’t book an appointment online so I had to call in for the same timeframe, luckily the time I needed was still open. I had two different recall I couldn’t book an appointment online so I had to call in for the same timeframe, luckily the time I needed was still open. I had two different recalls fixed and they had it done in the same day. The crew was very polite and called when my car was done. More
Brandon Lewis -- excellent Service Adviser I have had my KIA Optima just 3 years and my sound system beeped and stopped working. There was no sound, no back up camera, nothing. It was as thoug I have had my KIA Optima just 3 years and my sound system beeped and stopped working. There was no sound, no back up camera, nothing. It was as though the software would not boot up completely. We called our local dealership where we had purchased our KIA (Matt Castrucci, Miamisburg OH) and were told we could not get an appointment for service for two months due to a lack of staff to address the safety recall! UNACCEPTABLE! We called KIA of Dayton (Huber Heights OH) and made an appointment for service with them just 2 days later. Brandon Lewis, Service Adviser, was most accommodating -- a refreshing mix of professional yet personable and efficient. Diagnostics was ran and it was found that the audio control head needed replaced -- a $1,300 repair. An OUTRAGEOUS expense for a sound system that lasts only 3 years. Not the quality I had expected for a KIA. I paid the $110 bill for the diagnostics and explained my displeasure. Brandon was most gracious and referred me to the 1-800 KIA Service Center. More
Kia Forte Help I have been to this dealership twice now to have assistance with and maintenance for my Kia Forte. Both times I have been treated with the most hospit I have been to this dealership twice now to have assistance with and maintenance for my Kia Forte. Both times I have been treated with the most hospitable workers. This dealership has always done beyond good work for me and at much better prices than other dealerships I got quotes from. I have worked with both the body shop and the service center and they have gone above and beyond what you would think somebody was willing to do to help you. The service center gentlemen also remember me and have asked a couple times how my car is doing. They really do seem to care about you and your vehicle. Recently, with the body shop, I had the antenna replaced on my car and not only did they repair the dent around the area and the antenna, they even cleaned off residue from what I used to keep the inside of the car and its components clean and dry. They did this at HALF the price I was quoted from another local dealership, and almost three times as fast. I would highly recommend using this dealership for anything that you may need in relation to your vehicle. More
Service for engine lights. Went in for engine lights. They fixed the problem and even washed my car. Great service. Would recommend this dealership to my friends and family. Went in for engine lights. They fixed the problem and even washed my car. Great service. Would recommend this dealership to my friends and family. More
Helpful. Quick accurate polite. I Had my kia soul serviced excellent service. They were wicker and cheaper than first quoted. They go above and beyond I drive from Kettering just to Had my kia soul serviced excellent service. They were wicker and cheaper than first quoted. They go above and beyond I drive from Kettering just to get service here More
Lisa & Troy are the best I had a great experience with Lisa & Troy they were attentive to my needs for a vehicle and responded to all my questions. I'd recommend this tag team I had a great experience with Lisa & Troy they were attentive to my needs for a vehicle and responded to all my questions. I'd recommend this tag team any day More
Great team of people I have bought 7 cars from this dealership since they opened and have always been treated as family. My last car the Niro EX Graghite Touring package t I have bought 7 cars from this dealership since they opened and have always been treated as family. My last car the Niro EX Graghite Touring package they went out of their way to locate one and bring it to the dealership and detailed it for me. They are a great bunch of people. More
2018 Kia Niro EX Premium Plug-in Hybrid Great staff and real simple negotiations. No back and forth bickering, I shot them a price and they accepted. They let me sit on the offer a few days Great staff and real simple negotiations. No back and forth bickering, I shot them a price and they accepted. They let me sit on the offer a few days and never bothered me so I really respected that from them. At the time there was only 1 Plug in in the state of Ohio so they drove and picked up the one I wanted and I went and picked it up the next day. As for the car, I absolutely love it as my daily driver. I get 26 miles on a charge and drive 37 miles to work. Without a charge I'm getting around 45 mpg. Couldn't be happier......until the 240 mile electric Niro comes out. More
Very satisfied The staff at kia of dayton were very helpfull at each step of the car buying process. My needs and wants were met with a great car and a great price, The staff at kia of dayton were very helpfull at each step of the car buying process. My needs and wants were met with a great car and a great price, Very nice people that wil do all that they can to get you into a great car with an affordable payment plan. More
professional service as always! I purchased my sportage brand new from kia of Dayton....& I will purchase my next sportage from kia of Dayton!!! Does that tell you anything about h I purchased my sportage brand new from kia of Dayton....& I will purchase my next sportage from kia of Dayton!!! Does that tell you anything about how pleased I am with their inventory & service??? More