Kia of Dayton

Horrible Service I dropped my car off for an oil change and was picked up several hours later. The driver drove dangerously slow. When I finally recieved my car it was I dropped my car off for an oil change and was picked up several hours later. The driver drove dangerously slow. When I finally recieved my car it was not cleaned (windows or courtesy washed) Thanks. More

great experience this is one of the better experiences you could have. it did not take very long and I got a very good deal. the salesmen was very nice to deal with a this is one of the better experiences you could have. it did not take very long and I got a very good deal. the salesmen was very nice to deal with and explained everything thoroughly. kia cars are built to last. More

Happy with service I had been using a dealership south of Dayton for years but due to a job relocation find Kia of Dayton more convenient. I'm very happy I contacted th I had been using a dealership south of Dayton for years but due to a job relocation find Kia of Dayton more convenient. I'm very happy I contacted them to take care of a recall. All phases of my experience were excellent, from the initial phone call to schedule the appointment; the consequent appointment reminders; ease of dropping the vehicle off; and the courtesy of the staff. I greatly appreciated the courtesy drive home after dropping my car, as well. They called to my attention the need for new wipers which were in rough shape. I took advantage of their discount coupon to purchase new from their parts department (less $ than AutoZone). Overall, an excellent experience. If the need arises I will return. More

Great Experience All of the employees are helpful and friendly. They are eager to help and did a great job. There was hardly any wait time and the car was ready quickl All of the employees are helpful and friendly. They are eager to help and did a great job. There was hardly any wait time and the car was ready quickly. More

Friendly sales people I had a very good experience with the people who sold me my car. They were very friendly and went above and beyond. Very happy with my new car! I had a very good experience with the people who sold me my car. They were very friendly and went above and beyond. Very happy with my new car! More

First Time This was my first time purchasing a car vehicle at a Major Dealer. Most of the experience was online which was perfect for my schedule. That also allo This was my first time purchasing a car vehicle at a Major Dealer. Most of the experience was online which was perfect for my schedule. That also allowed me to send in much of my paperwork in before taking the trip to the dealer. Robert Elswick, was the gentleman that helped me with the entire process. He understood what I was looking and worked it out so we ended up with a better vehicle than what we were looking for. The finance officer whose name slips my mind explained everything in detail. I didn't leave feeling confused or bad about the purchase. I would recommend Robert Elswick and the staff at Kia of Dayton to anyone looking for that first time, major dealer experience, or to anyone looking for a new or used vehicle. More

Good, but could stand a little improvement First, please advise your male employees to not call female customers "sweetie." Make loaners available to your customers, especially when a vehi First, please advise your male employees to not call female customers "sweetie." Make loaners available to your customers, especially when a vehicle being serviced is not ready on the agreed-upon day. Even more so when the vehicle has to be returned days later due to a mis-ordered part. A shuttle ride is of no help if it makes you an hour late for work and can't get you to your home after work, or back to work the next day. That said, the waiting room is comfy and well stocked. WiFi works. I've never had a problem with checkout or payment. Oil changes go smoothly. More

Buying / Service I have purchased 2 Kias both Souls from Kia of Dayton both were great service as well Great experience they wash and vacuum your car with each servic I have purchased 2 Kias both Souls from Kia of Dayton both were great service as well Great experience they wash and vacuum your car with each service as well as windows More

Awesome service The service was great even they were short staffed and having computer issues. The staff was very helpful and quick. Waiting room was well equipped as The service was great even they were short staffed and having computer issues. The staff was very helpful and quick. Waiting room was well equipped as well. More

Quick fix I popped into the kia of dayton body shop last week to get an estimate on touching up a long scratch on my Kia Soul. The staff were helpful, cost was I popped into the kia of dayton body shop last week to get an estimate on touching up a long scratch on my Kia Soul. The staff were helpful, cost was reasonable, and lucky me, they had time to do it right then! About 60 minutes later, I was back on the road. I know that won't happen every time, but I appreciate the staff making every effort to solve my problem. Thanks More