Kia of Dartmouth

My son and I visited Kia of Dartmouth on Sunday 1 August 2021 around 1130 am. He is looking for a K5 to lease. We wanted to know how much down we needed to make a certain monthly payment. Scotty, the salesm 2021 around 1130 am. He is looking for a K5 to lease. We wanted to know how much down we needed to make a certain monthly payment. Scotty, the salesman, is looking for a manager. As we are waiting we hear some other manager telling another salesman that "if his customers are not here in 10 minutes I'm going to get my fu#king lunch". A woman salesperson apologized and said that should not happen. But when they get hungry they get grumpy. I said if I acted like that in front of any customers I would be fired. Finally Scotty returns and says we need to put so much down to get our monthly price point. I asked how much below MSRP is the price starting at?That same manager yells across the sales floor and informs me that it's 2k over msrp. He said we can do that because of demand. He said they will be sold by Monday, 2 August. I called today (Monday 2 august) and all were still not sold or being held. Talk about poor customer service and not having any vision. He could have repeated customers in 3 years (after lease). Now he won't have any from this family. And I've already talked to friends about not going to this kia dealership. Go to KIA OF SWANSEA or another. AVOID KIA OF DARTMOUTH! More

The sales manager basically made his sales associate get out of his chair and interrupted us stating the sales person was new and he couldn’t give me the deal this guy was gonna offer. He didn’t believe me out of his chair and interrupted us stating the sales person was new and he couldn’t give me the deal this guy was gonna offer. He didn’t believe me when I said I wasn’t buying the car today, said “ everyone says that”. I was so put off by his arrogance and misogyny that I asked him to leave. I will not buy a car here. No way! And I will be sharing the poor practices of this dealership with the corporate office and anyone looking for a car. Buyer beware! More

My salesperson Rachel was the bomb. Everything was very easy and relaxed. I would recommend going here for your next car they are great! 😁Kia of Dartmouth is the best easy and relaxed. I would recommend going here for your next car they are great! 😁Kia of Dartmouth is the best More

Had a great experience again with my second car leased , always fast and easy transaction. Cannot thank Robbie enough for a great experience as always! always fast and easy transaction. Cannot thank Robbie enough for a great experience as always! More

I had a great experience and extremely grateful for Robbie Lovegrove’s Sales support. He went out of his way to help me get the car I really wanted. Robbie Lovegrove’s Sales support. He went out of his way to help me get the car I really wanted. More

Tracy helped find me the best car that I could have afforded!! A really nice Rio! Kia is the best and so are the sales people!! afforded!! A really nice Rio! Kia is the best and so are the sales people!! More

My daughter had a low beam headlight out and brought her car in on June 17th to get it fixed. They ended up fixing the high beam which was not out and I verified this as I was the one who told her the light car in on June 17th to get it fixed. They ended up fixing the high beam which was not out and I verified this as I was the one who told her the light was out and to use the high beam until she could get it fixed. The dealer is trying to tell me that they verified that it was the high beam which it wasn't as I witnessed that it was the low beam. They discarded the bulb so no way to prove that the high beam light was working and when she figured out they did not fix the issue she brought it back. When she brought it back on the 21st they were unwilling to fix the mess up and charged her again to fix the correct issue saying they found the high beam was out and low beam was working even as she knew immediately that the low beam was still not working. After replacing both high beam and low it is working fine so it is not electrical. They are unwilling to accept they messed up and not admitting wrong and I have tried to reason with them with no success. More

Rachel is awesome she was able to help me find a new vehicle for a good price all while making sure I got a fair value for my trade in super happy about it although I didn’t get to leave the same day wi vehicle for a good price all while making sure I got a fair value for my trade in super happy about it although I didn’t get to leave the same day with my new car super glad I went to kis More

I went to Kia of Dartmouth yesterday to find out how much it would cost me to buy out my lease of the Kia forte 2017 that I was driving. My sales person who I asked for because he had serviced me in 2017 is it would cost me to buy out my lease of the Kia forte 2017 that I was driving. My sales person who I asked for because he had serviced me in 2017 is David De Oliveira. I ended up paying less for a brand new 2021 Kia forte! My sales person, David, was great. He listen to what I was saying and bent over backwards to get me aGet me a great deal. Thank you so much David and thank you Kia of Dartmouth. You will always have my service. More

Keith and Mike were very helpful and knowledgeable. It was an incredible experience!! I will definitely be coming back in the future. Thank you guys! was an incredible experience!! I will definitely be coming back in the future. Thank you guys! More